Stephanie Mordoh
New York,NY
Summary
A lifelong learner dedicated to discovering how I can best use my passion for words and fostering relationships with others to make a positive and influential difference in the lives of clients. I believe every task, whether it's answering emails, creating content, researching, or supporting teammates, when done with continued proficiency, and excellence can make a lasting impact over time.
Overview
11
11
years of professional experience
Work History
Sales Development Representative
SeekOut
10.2022 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Achieved and exceeded monthly and annual sales targets.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
Sales Development Representative
Stream
07.2021 - 10.2022
- My responsibilities include:
- Generating interest in our products (Chat and Feed APIs), Prospecting accounts and personas suitable for the company use cases, engage with prospects (via cold call, email, and Linkedin) on a value based methodology, conducting pre-discovery calls to further understand the “what & why”, introduct the sales team and prospect and conduct a recap of the pre-discovery, as well as accurately enter, update, and maintain prospect information in CRM and other tools (Hubspot, Salesforce, & Outreach).
Account Manager
Dama Distributing
10.2020 - 06.2021
- Building B2B relationships on a foundation of transparency and compassion for the planet we live on
- We work every day to distribute revolutionary, home compostable bioplastic packaging for the Cannabis and Hemp Industry
- My responsibilities included the completing and nurturing the full sales cycle: cold calling, sending emails, communicating via Linkedin, creating my own marketing campaigns, meeting with potential clients at their farms, dispensaries, or offices and accurately updating prospect information in Hubspot.
Customer Success Manager
FitHouse
12.2020 - 03.2021
- Responsibilities included: Scheduling calls, answering client questions through social media platforms, calls and emails, forwarding customer feedback, posting content on social media and managing excel marketing spreadsheets.
Customer Support Manager
Steve’s Goods CBD
08.2019 - 09.2020
- Engaging with clients on live-chat, email, and phone calls, educating clients on our products and the different cannabinoids in the cannabis and hemp plants, making sure the customer is satisfied with the products and problem solving better methods of accommodation, running the Instagram account (posting pictures, writing captions, posting stories, answering dm’s), editing the website for better verbiage and following SEO protocols, running promotions and campaigns.
Garden Assistant/ Olive Harvester
Pondere Amarti Olive Farm
11.2018 - 01.2019
Garden Assistant/ WOOFFer Manager
Bia Oisin Permaculture Garden
08.2018 - 11.2018
Manager/ Sales Associate
Meow Meow Gift Shop
08.2015 - 07.2018
- Open and close the store, greet customers, check out customer's items at register, document money at the end of the day, answer the phone, clean the store, manage instagram account, create flyers for the store, manage in store mailboxes, and unpack and display new inventory.
Undergraduate Student Intern
Greenwood Wildlife Rehab Center
05.2017 - 07.2017
Executive Assistant
Intoxikate Food Blogger
05.2015 - 08.2015
Receptionist
Zokkoz Hair Salon
06.2013 - 08.2014
Education
Bachelor of Arts - Environmental Studies
University of Colorado
Boulder, COSkills
- Teamwork and Collaboration
- Excellent Communication
- Good Telephone Etiquette
- Attention to Detail
- Written Communication
- MS Office
- Multitasking Abilities
- Time management
- Content creation
- HubSpot
- Salesforce proficiency
- Cold-calling
- Goal-oriented mindset
- Customer Relationship Building
- Lead Qualification
- Objection handling
Additional Information
- Volunteer Experiences , VOLUNTEER for Colorado Ocean Coalition VOLUNTEER for Habitat for Humanity VOLUNTEER for Autism Speaks FUNDRAISING VOLUNTEER for Cycle for Survival VOLUNTEER for Operation Prom VOLUNTEER for Making Strides Against Breast Cancer
Timeline
Sales Development Representative
SeekOut
10.2022 - Current
Sales Development Representative
Stream
07.2021 - 10.2022
Customer Success Manager
FitHouse
12.2020 - 03.2021
Account Manager
Dama Distributing
10.2020 - 06.2021
Customer Support Manager
Steve’s Goods CBD
08.2019 - 09.2020
Garden Assistant/ Olive Harvester
Pondere Amarti Olive Farm
11.2018 - 01.2019
Garden Assistant/ WOOFFer Manager
Bia Oisin Permaculture Garden
08.2018 - 11.2018
Undergraduate Student Intern
Greenwood Wildlife Rehab Center
05.2017 - 07.2017
Manager/ Sales Associate
Meow Meow Gift Shop
08.2015 - 07.2018
Executive Assistant
Intoxikate Food Blogger
05.2015 - 08.2015
Receptionist
Zokkoz Hair Salon
06.2013 - 08.2014
Bachelor of Arts - Environmental Studies
University of Colorado
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