Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Mundy

Timberlake,NC

Summary

Accomplished certified Pharmacy Technician with over 15 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

13
13
years of professional experience

Work History

Certified Pharmacy Technician

Walgreen's Pharmacy
01.2023 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.

Certified Pharmacy Technician

CVS Pharmacy
06.2011 - 04.2022
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Education

Medical Assisting

Piedmont Community College
Roxboro, NC

Medication Aide

Piedmont Community College
Roxboro, NC
05.2019

Certified Nursing Assistant

Piedmont Community College
Roxboro, NC
05.2015

High School Diploma -

Person High School
Roxboro, NC
06.2006

Skills

  • Problem-solving skills
  • Insurance Billing
  • HIPAA Regulations
  • Medication Dispensing
  • Team Collaboration
  • Filling Prescriptions
  • Manual and automated medication dispensing
  • Pharmaceutical Calculations
  • Workflow Optimization

Timeline

Certified Pharmacy Technician

Walgreen's Pharmacy
01.2023 - Current

Certified Pharmacy Technician

CVS Pharmacy
06.2011 - 04.2022

Medical Assisting

Piedmont Community College

Medication Aide

Piedmont Community College

Certified Nursing Assistant

Piedmont Community College

High School Diploma -

Person High School

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