Stephanie Munoz
Beaumont,CA
Summary
I am very hardworking and dependable as a person. I have done a few jobs to know that I can learn quick to get things done. I can handle multiple tasks effectively and efficiently as well as being able to work well under pressure. I have gained a lot of customer service experience over the years that has also helped me with growing as a person and being able to understand a situation that can go sideways. I am confident in the skills that I have gained from my previous jobs and can only hope to learn more going forward.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
09.2022 - 12.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Packer
Amazon
06.2022 - 07.2022
- Reviewed orders to verify products met specifications.
- Loaded merchandise into specific packages suited for product dimensions.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Food Worker Associate
Panda Express
10.2021 - 05.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Developed and maintained positive relationships with customers to enhance service.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
Education
High School Diploma -
Beaumont Senior High School
Beaumont, CA06-2022
Skills
- Espresso machine operation
- Up-selling
- Soft selling
- Coffee expertise
- Opening and closing duties
- Team player
- Calm demeanor
- Order taking
- Cooking
- POS systems
- Cash register operation
- FLUENT IN ENGLISH AND SPANISH
Certification
Food handlers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
09.2022 - 12.2024
Packer
Amazon
06.2022 - 07.2022
Food Worker Associate
Panda Express
10.2021 - 05.2022
Food handlers
High School Diploma -
Beaumont Senior High School
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