Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Myers

Jersey City

Summary

Friendly and approachable customer service professional with experience across retail, and healthcare environments. Known for creating welcoming experiences, solving problems efficiently, and connecting with people from all walks of life. Thrives in fast-paced settings and takes pride in delivering top-notch service that keeps customers happy and coming back.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Service Associate

Xfinity Comcast
06.2018 - Current
  • Welcomed customers with a smile, answered questions, and made sure they left satisfied.
  • Helped resolve issues on the spot, whether it was a billing question, a technical concern, or a return.
  • Kept the customer flow moving smoothly, making sure everyone was helped in a timely manner.
  • Participated in team discussions to improve service and make the customer experience even better.

Emergency Screening Technician

RWJBarnabas Health
09.2024 - Current
  • Provided calm, compassionate support to patients with behavioral health needs, ensuring safety and comfort.
  • Stepped in to de-escalate challenging situations, always maintaining professionalism.
  • Ensured everything ran smoothly by keeping accurate records and assisting wherever needed.
  • Maintained a clean and organized emergency department, ensuring a safe environment for patients and staff.
  • Safely transported patients by wheelchair, stretcher, or bed to other units..

Retail Sales Associate

Gap Outlet
03.2017 - 06.2018
  • Provided personalized assistance to customers, helping them select products to meet their needs.
  • Ensured transactions were processed accurately and efficiently, maintaining a focus on customer satisfaction.
  • Maintained clean and organized displays, enhancing the shopping experience.

Education

Bachelor of Science - Psychology

Bloomfield College
Bloomfield, NJ
08-2020

Skills

  • Customer service

    • Conflict resolution

    Communication

    Organization

    Technical proficiency

    Adaptability

    Attention to detail

    Physical stamina

    Teamwork

Certification

  • CPR/AED Certification
  • Basic Life Support Certification (BLS)

Timeline

Emergency Screening Technician

RWJBarnabas Health
09.2024 - Current

Store Service Associate

Xfinity Comcast
06.2018 - Current

Retail Sales Associate

Gap Outlet
03.2017 - 06.2018

Bachelor of Science - Psychology

Bloomfield College

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