Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Nava

Fort Worth,TX

Summary

Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Texas Health Care PLLC.
01.2025 - Current
  • Collect deposits, fees, and payments.
  • Greeted guests at check in or check out. We saw about 130 on a busy day.
  • Answering phones; scheduling, confirming, and quoting appointments.
  • Responding to patient questions and directing them appropriately.
  • Verifying insurance coverage and eligibility.

Hostess

H3 ranch
01.2024 - 03.2025
  • Providing exceptional customer service and creating a welcoming atmosphere. Adept at managing reservations, seating guests, and coordinating with servers to ensure smooth dining experiences.
  • Answer phone calls to take reservations and provide information about the restaurants offerings.
  • Proficient in reservation management software.

Receptionist

Marriott
09.2022 - 12.2023
  • Greet guests upon arrival in a friendly and professional manner, ensuring a positive first impression of the hotel.
  • Answer phone calls and emails promptly, providing accurate and helpful information to guests and potential customers.
  • Check guests in and out efficiently, maintaining accurate records and payment processing.
  • Handle guest requests and complaints effectively, resolving issues in a timely and satisfactory manner.
  • Strong communication and interpersonal abilities.
  • Knowledge of hotel operations and procedures.

Education

High school diploma -

Amon Carter Riverside High School
Fort Worth
05-2020

Skills

  • Ability to multitask and prioritize in a fast
    paced environment

  • Attention to detail

  • Excellent customer service

  • Fast learner

Certification

Easy steps to becoming a Medical Receptionist Alison Empower Yourself file:///C:/Users/ledez/Downloads/Alison_Certificate%20stephanie%20nava.pdf May 2024


Languages

Spanish
Advanced (C1)
English
Native or Bilingual

Timeline

Front Desk Receptionist

Texas Health Care PLLC.
01.2025 - Current

Hostess

H3 ranch
01.2024 - 03.2025

Receptionist

Marriott
09.2022 - 12.2023

High school diploma -

Amon Carter Riverside High School
Stephanie Nava