Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Nerada

Victoria,TX

Summary

Experienced in verification processes to ensure compliance and accuracy across diverse settings. Utilizes strong analytical skills to uphold high standards of data integrity. Possesses knowledge of quality assurance practices and regulatory requirements. Recognized for effective teamwork, adaptability, and maintaining a positive outlook in all situations. Ready to bring precision, integrity, and effective communication to the role.

Overview

17
17
years of professional experience

Work History

Verification Specialist

Foundation Finance Company
04.2024 - Current
  • Prioritized workload efficiently, managing inbound and outbound calls simultaneously without compromising on quality or accuracy.
  • Participated in regular performance reviews, using constructive feedback as an opportunity for growth and development within my role as a Verification Specialist.
  • Maintained a high level of professionalism when interacting with external parties during the verification process.
  • Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
  • Applied problem-solving skills when faced with challenges or discrepancies during the verification process, seeking guidance from supervisors when needed.
  • Contributed to a positive work environment by actively participating in training sessions and sharing knowledge with team members.
  • Performed verifications for applications that needed Special Handling and escalated situations.
  • Upheld company reputation for integrity by consistently applying ethical standards during all stages of the verification process.

Owner/Designer

The Glitter Shed Co.
11.2019 - 04.2024
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Strong attention to detail in order to provide the best product for customer satisfaction.
  • Nov 2019 - Present (4 years 5 months)

Optician/Clerical/Insurance Verification

Family Eyecare of Cuero
05.2008 - 11.2019
  • Enhanced customer satisfaction by providing personalized optical solutions and exceptional service.
  • Streamlined process for eye wear selection, ensuring smooth and efficient experience for clients.
  • Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
  • Reduced errors in billing by accurately maintaining patient records with updated insurance information.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Assisted with insurance verification tasks, expediting billing process for both patients and providers.
  • Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
  • May 2008 - Nov 2019 (11 years 7 months)

Education

High School -

Cuero High School
Cuero, TX

Skills

  • Skilled Multi-tasker
  • Self Learning
  • Time Management
  • Eyewear
  • Opticians
  • Medical Coding
  • Appointment Scheduling
  • Patient Support
  • Medical Devices
  • Optical
  • Identity verification
  • Document verification

Timeline

Verification Specialist

Foundation Finance Company
04.2024 - Current

Owner/Designer

The Glitter Shed Co.
11.2019 - 04.2024

Optician/Clerical/Insurance Verification

Family Eyecare of Cuero
05.2008 - 11.2019

High School -

Cuero High School

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Stephanie Nerada