Stephanie Nevarez Jacobo
Bakersfield,CA
Summary
Accomplished Administrative Assistant and Salesperson with a proven track record at Key Staffing and Metro by T-Mobile, adept in customer service and Microsoft Office Suite. Demonstrated ability to exceed sales goals by 20%, leveraging strong organizational skills and computer proficiency. Excelled in fostering client relationships and streamlining office administration.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Key Staffing
Bakersfield, CA
06.2024 - Current
- Assist in managing candidate files, processing applications, and coordinating interviews
- Maintain and update client and candidate databases
- Schedule appointments and meetings for recruitment staff and clients
- Prepare and distribute job postings, advertisements, and other recruitment materials
- Respond to phone calls, emails, and inquiries from clients and candidates
- Handle office supplies and ensure all administrative tasks are completed efficiently
- Support recruitment staff with paperwork and documentation related to candidate placements
- Assist with onboarding new hires, including preparation of documents and coordination of orientation sessions
- Perform general office duties such as filing, data entry, and office organization
- Assist in maintaining compliance with employment regulations and company policies
- Strong organizational and multitasking skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work in a fast-paced environment and handle multiple priorities
- High attention to detail and commitment to accuracy
- Strong problem-solving skills and the ability to work independently
Salesperson
Tmoblie
Bakersfield, CA
08.2022 - 06.2024
- Assist in managing candidate files, processing applications, and coordinating interviews
- Maintain and update client and candidate databases
- Schedule appointments and meetings for recruitment staff and clients
- Prepare and distribute job postings, advertisements, and other recruitment materials
- Respond to phone calls, emails, and inquiries from clients and candidates
- Handle office supplies and ensure all administrative tasks are completed efficiently
- Support recruitment staff with paperwork and documentation related to candidate placements
- Assist with onboarding new hires, including preparation of documents and coordination of orientation sessions
- Perform general office duties such as filing, data entry, and office organization
- Assist in maintaining compliance with employment regulations and company policies
- Strong organizational and multitasking skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work in a fast-paced environment and handle multiple priorities
- High attention to detail and commitment to accuracy
- Strong problem-solving skills and the ability to work independently
Salesperson
Metro by T-Mobile
Bakersfield
01.2018 - 08.2022
- Customer Assistance: Provide exceptional service by addressing customer inquiries, troubleshooting issues, and offering solutions to meet customer needs.
- Sales and Promotion: Actively promote and sell Metro’s mobile devices, plans, accessories, and other services. Meet and exceed sales goals while staying informed about new products and promotions.
- Product Demonstration: Demonstrate the features and benefits of Metro’s mobile devices and services to customers.
- Inventory Management: Assist in the stocking, organizing, and maintaining of products in the store. Perform regular inventory counts and manage stock levels.
- Account Management: Help customers with activating and managing their accounts, making plan changes, processing payments, and troubleshooting account-related issues.
- Customer Retention: Work to retain customers by resolving issues, suggesting the best mobile solutions, and ensuring a positive customer experience.
- Store Cleanliness and Maintenance: Maintain a clean, organized, and inviting store environment. Ensure displays and promotional materials are up-to-date and well-presented.
- Billing and Payment Processing: Assist customers with payment processing, including bill payments, account credits, and refunds, while ensuring all transactions are accurately recorded.
- Troubleshooting: Help customers with basic device troubleshooting and guide them through settings, software updates, and other technical needs.
- Team Collaboration: Work closely with other team members to achieve store goals, share best practices, and provide excellent customer service.
Education
High School Diploma -
Foothill High School
Bakersfield, CA06.2017
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Computer proficiency
- Filing
- Customer relations
Timeline
Administrative Assistant
Key Staffing
06.2024 - Current
Salesperson
Tmoblie
08.2022 - 06.2024
Salesperson
Metro by T-Mobile
01.2018 - 08.2022
High School Diploma -
Foothill High School