Stephanie Ngatat nkamen
Silver Spring MD,MD
Summary
Compassionate and dedicated case worker with excellent skills in communication, listening, writing, and research. Empathetic towards Client in crisis and familiar with a variety of organizations that provide financial, medical, and personal assistance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Worker Support
Kinara Health Care Services
NW, DC
04.2020 - 05.2020
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
Caregiver Attendant
HomeCare
Silver Spring, MD
07.2017 - 02.2021
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
- Enhanced family satisfaction by maintaining open lines of communication and addressing concerns promptly.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
Community Support Worker
Dedicated Health Cares
09.2021 - 01.2022
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
- Promoted mental health awareness within a community through educational workshops and presentations at local events.
- Received and resolved average of 90% calls each week regarding complaints and problems.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
Community Worker Support
District Health Care Services
10.2021 - Current
- Established strong rapport with clients through empathetic listening skills, leading to higher levels of trust between individuals served.
- Coordinated special meetings and events to inform and engage client, resulting in improved relations and housing satisfaction.
- Helped to establish community norms and ground rules for open communication and responsible conduct.
- Maintained open communication with tenants to proactively handle questions and complaints.
- Helped clients navigate social services system and access needed resources.
- Coordinated with different service providers to meet clients' individual needs.
Education
Some College (No Degree) -
Care X Academy
Silver Spring, MDNurse Assistant - CNA
Care X Academy
Silver Spring, MD08.2017
Sciences Medico-sociales - Science Education
Associates Degree
Cameroon05.2013
Certified Nurse Assistant - Cna And Cpr / First Aid
Care Xpert Academy
Silver Spring, MD2017
Skills
- First Aid and Safety
- Community Activities
- Client Documentation
- Medical Reminders
- Meal Planning and Preparation
- Activities of Daily Living (ADLs)
- Behavior Redirection
- Mental Health Support
- Observation Communication
- Healthy Lifestyle Promotion
- Safety Behaviors
Certification
CPR/First Aid/Home health aid license/ CNA license
Timeline
Community Worker Support
District Health Care Services
10.2021 - Current
Community Support Worker
Dedicated Health Cares
09.2021 - 01.2022
Community Worker Support
Kinara Health Care Services
04.2020 - 05.2020
Caregiver Attendant
HomeCare
07.2017 - 02.2021
Some College (No Degree) -
Care X Academy
Nurse Assistant - CNA
Care X Academy
Sciences Medico-sociales - Science Education
Associates Degree
Certified Nurse Assistant - Cna And Cpr / First Aid
Care Xpert Academy
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