Stephanie N. Higgs
Madison,NJ
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
13
13
years of professional experience
Work History
Substitute Teacher, K-12
ESS
Florham Park, NJ
08.2024 - Current
- Helped with lesson preparation, set up classroom materials, and assist with behavior management
- Co-teach lessons, lead small-group discussions, and review class work
- Provide special help with spelling, flash cards, and play activities
- Help students with their physical, personal, academic, and emotional needs
- Build relationships with students, parents, and staff
- Paraprofessionals may participate in parent-teacher conferences and faculty meetings
- Worked one-on-one with students who have special education needs or a504 plan
NJBWS
07.2023 - 07.2024
Radiology, Ripple Breast Center
Atlantic Health System
Morristown, NJ
06.2021 - 07.2023
- Preparing financial reports and correspondence
- Processing invoices, scheduling meetings
- Maintaining accurate records for all transactions affecting budget preparation
- Produces reports and statistical data as needed
Credential Specialist, Medical Services
Atlantic Health System
Morristown, NJ
06.2021 - 07.2023
- Enforce regulatory compliance and quality assurance
- Prepare and maintain reports of credentialing activities such as accreditation, membership or facility privileges
- Sets up and maintains provider information in online credentialing database
- Tracks license and certification expirations for all providers
Medical Office Associate
Atlantic Health System
Morristown, NJ
06.2021 - 07.2023
- Schedule patient appointments for 150 different providers and50 different specialties
- Obtains, verifies, and updates patient information; maintains confidentiality according to policies
- Ensures accuracy in placing orders in the health record
- Demonstrates working knowledge of the insurance grid for all services performed
- Adheres to workforce maximization schedule
Administrative Support Staff
Morris School District
Morristown, NJ
03.2016 - 01.2023
- Acting School Secretary, responsible for maintaining an orderly work environment.
- Maintain attendance, payroll and other records for staff, students and the school district.
- Perform clerical duties for the school administration and teaching staff.
- Schedule maintenance of office equipment and maintain office supplies.
- Supported financial operations by processing invoices and expense reports.
Support Staff /ABS
Morris School District
Morristown, NJ
03.2016 - 01.2023
- Assisted teachers with classroom management and organization
- Provided administrative support including scheduling appointments and managing calendars.
- Identified opportunities for process improvement and implemented solutions accordingly.
Human Resources Records Analyst
Allergan Pharmaceuticals
Parsippany, NJ
07.2015 - 03.2016
- Monitored and administered all personal Leave of Absence, FMLA and Worker’s Compensation cases from initial incident report to retrospective utilization audit
- Performed a variety of office tasks including but not limited to: reception duties, face to face and phone communications with clients and staff, assuring messages are received promptly
- Established workforce through innovative full cycle recruiting strategies accomplishing consistent employment levels and led management with staffing recommendations
- Generated reports outlining cost/hire analysis, days to fill and other monthly reports for management leading to connectivity between leadership team and staff to align and accomplish recruitment goals
- Reconciled a team that was experiencing employee morale issues
- Interviewed team members and leadership; observed team meetings, created team building exercises and mandatory training
Sales Reporting System Analyst
Starwood Hotels & Resorts
Baltimore, MD
10.2014 - 07.2015
- Preparing financial reports and correspondence
- Processing invoices, scheduling meetings
- Maintaining accurate records for all transactions affecting budget preparation
- Produces reports and statistical data as needed
- Extracted data from existing systems in order to create and maintain reports and spreadsheets
- Ensured accurate and timely preparation and delivery of standard weekly, monthly, and quarterly market and operations reporting
- Reviewed and analyzed operating data to help Managers achieve optimum hotel performance
- Navigated, coordinated various levels of feedback, and worked with product to execute reports that can be accessible and utilized across all team member
- Tracked portfolio and hotel level goals as requested by asset managers
Manager of Operations
PCS Wireless
Florham Park, NJ
06.2012 - 08.2014
- Responsible for production management ensuring the facility operates safely and is quality driven
- Duties include production scheduling, maintaining financial records and budgets, coordination, and logistics of product movement
- Managed all aspects of risk management including administration of loss prevention and facility maintenance
- Managed location which achieved and exceeded annual sales budgets through the execution of monthly sales strategies
- Managed profit & loss by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Demonstrated exceptional team building capability, which ultimately lead to maximum performance and employee satisfaction
- Identified inefficiencies and implemented process improvements in areas such as safety, quality, and production
Education
MS - Public Administration
Saint Elizabeth University
Morristown, NJ05.2020
BS - Business Administration
College of Saint Elizabeth
Morristown, NJ05.2012
AAS - Liberal Arts and Sciences
County College of Morris
Randolph, NJ05.2009
Skills
- Quality Control
- Result Execution
- Process Improvement
- Human Resources
- Troubleshooting Programs
- Microsoft Office Suite
- Revenue Management
- Attention to Detail
- Technical Expert
- Systems Analyst
- Problem Solving
- Quality Assurance
- Project Management
- Conflict Resolution
- Staff Management
- Safety Assurance
- Time Management
- Leadership
Timeline
Substitute Teacher, K-12
ESS
08.2024 - Current
NJBWS
07.2023 - 07.2024
Radiology, Ripple Breast Center
Atlantic Health System
06.2021 - 07.2023
Credential Specialist, Medical Services
Atlantic Health System
06.2021 - 07.2023
Medical Office Associate
Atlantic Health System
06.2021 - 07.2023
Administrative Support Staff
Morris School District
03.2016 - 01.2023
Support Staff /ABS
Morris School District
03.2016 - 01.2023
Human Resources Records Analyst
Allergan Pharmaceuticals
07.2015 - 03.2016
Sales Reporting System Analyst
Starwood Hotels & Resorts
10.2014 - 07.2015
Manager of Operations
PCS Wireless
06.2012 - 08.2014
MS - Public Administration
Saint Elizabeth University
BS - Business Administration
College of Saint Elizabeth
AAS - Liberal Arts and Sciences
County College of Morris