Stephanie Nnabue
Parkville,USA
Summary
Dynamic professional with extensive experience at Amynta Group, specializing in meticulous documentation review and effective client communication. Proven track record in managing high-volume transactions while ensuring confidentiality. Strong organizational skills and attention to detail consistently enhance operational efficiency and client satisfaction. Proficient in Microsoft Office and skilled in fostering teamwork.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Title Processor II
Amynta Group
Hunt Valley, MD
02.2024 - Current
- Reviewed title documents for accuracy, completeness, and legal compliance, ensuring timely processing
- Managed high volume of transactions while ensuring meticulous attention to detail
- Organized files and documentation for each transaction to facilitate quick retrieval and reference
- Maintained a high level of confidentiality when handling sensitive client information
Data Entry
US Department of Labor
, Maryland
01.2023 - 08.2023
- Executed manual data entry to ensure accuracy of maintained information.
- Reviewed and organized Excel data to improve data accuracy and enhance usability.
- Completed typing tasks to facilitate clear documentation and effective communication.
Tutor Manager
MORGAN STATE UNIVERSITY
Baltimore, MD
09.2022 - 12.2022
- Provided instructional support to students in the classroom.
- Fostered student-teacher interactions to enhance learning engagement.
- Adapted instructional resources to support a child's learning requirements
- Applied diverse techniques to effectively manage student behavior.
- Conducted research and produced ad hoc reports to inform decision-making.
- Conduct training session for team members and other department supervisors and managers
- Supported department activities and identified requirements needed to manage weekly and monthly activities
- Participated in department work groups and initiative
Paraprofessional/educator
THE STEPPING STONES GROUP
, Maryland
04.2022 - 09.2022
- Enhanced student engagement by facilitating dynamic interactions between students and teacher.
- Collaborated with teacher to adapt materials for individual students' specific learning needs.
- Supported students' learning in the classroom by providing tailored instructional assistance.
- Utilized various techniques to be successful with managing students
Customer Service Representative
NATION'S TRUST FINANCE LLS
11.2018 - 11.2021
- Oversaw daily team operations, reviewing and resolving customer complaints to improve satisfaction.
- Participated in office strategy meetings to develop and implement customer service initiatives.
- Collaborated with management to draft letters and reminders for customers.
- Liaised with clients to identify business opportunities and manage closed files for continued engagement.
- Managed budgets while tracking income and expenses effectively.
Book Critic/editor
BLACK ACADEMY PRESS-INC
05.2018 - 10.2018
- Evaluated content quality through comprehensive book reviews and critiques, enhancing reader engagement.
- Edited unpublished manuscripts from new writers for clarity and style consistency.
- Provided constructive feedback to writers on storylines, themes, and characterization.
- Collaborated with authors to refine content and elevate overall quality.
- Maintained grammar accuracy and stylistic coherence across manuscripts, contributing to polished final products.
- Supported emerging writers in developing their unique voices and narratives.
- Managed multiple editorial projects simultaneously within tight deadlines.
- Streamlined editorial processes to enhance workflow, reducing turnaround times for manuscript reviews.
Teacher/tutor
DEO GRATIAS INTERNATIONAL SCHOOL
Abuja, FCT
03.2013 - 05.2018
- Received Teacher of the Year award in 2014 for outstanding contributions to education.
- Developed comprehensive curriculum that increased student retention and success rates.
- Created and adapted study materials in mathematics, reading, and writing, leading to improved test scores.
- Designed effective study guides that strengthened English writing and essay skills.
- Supervised school activities during hours to ensure engagement and safety.
Education
Medical Billing & Coding - Medical Billing & Coding
Ashworth College
Atlanta, GA08-2023
Bachelor of Arts - English
Morgan State University
Baltimore, MD05-2019
Skills
- Organizational abilities
- ICD coding
- CPT Coding
- Medical billing
- Medical coding
- Medical office experience
- Documentation review
- Anatomy Knowledge
- Attention to detail
- Record keeping
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Google Workspace
- Google Docs
- Windows
- Computer literacy
- Productivity software
- Typing
- Word processing
- Office management
- Executive administrative support
- Clerical experience
- Call center
- Customer support
- Customer service
- Customer satisfaction
- Client communication
- Interpersonal skills
- Verbal communication
- Communication proficiency
- Client communication
- Exceptional organizational skills
- Adaptability
- Self-motivated
- Teamwork
- Analytical skills
- Technical skills
- Filing
- Phone answering
- Proofreading
- Filing
- Phone answering
- Google Workspace
- Windows
- ICD-10
- Google Docs
Certification
- Certified Notary Public, 04/01/25, 04/30/29
- Certified Public Notary
- Medical Billing Certification
- Medical Coding Certification
Languages
French
Personal Information
Willing To Relocate: Anywhere
Timeline
Title Processor II
Amynta Group
02.2024 - Current
Data Entry
US Department of Labor
01.2023 - 08.2023
Tutor Manager
MORGAN STATE UNIVERSITY
09.2022 - 12.2022
Paraprofessional/educator
THE STEPPING STONES GROUP
04.2022 - 09.2022
Customer Service Representative
NATION'S TRUST FINANCE LLS
11.2018 - 11.2021
Book Critic/editor
BLACK ACADEMY PRESS-INC
05.2018 - 10.2018
Teacher/tutor
DEO GRATIAS INTERNATIONAL SCHOOL
03.2013 - 05.2018
Medical Billing & Coding - Medical Billing & Coding
Ashworth College
Bachelor of Arts - English
Morgan State University