STEPHANIE NORLING
Rhinelander,WI
Summary
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative with interdisciplinary team. Offering 19 years of superior healthcare industry performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
RN Care Manager
Lakeland Care
Rhinelander, WI
11.2021 - Current
- Created, implemented and evaluated patient care plans with medical team.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Monitored and managed various treatment and care interventions.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Provided patient and family health education focusing on self-management, prevention and wellness.
RN Liason
Ascension At Home
Rhinelander, WI
09.2019 - 11.2021
- Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
- Educated patients and families on treatment strategies and at-home care.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
QA Nurse
Ascension At Home
Rhinelander, WI
02.2016 - 09.2019
- Ascension At Home Rhinelander, WI Optimized OASIS data accuracy by reviewing documentations and offering guidance to clinicians Reviewed plan of care and offered guidance to clinicians to ensure requirements were met.
- Kept records of quality reports and statistical reviews.
- Troubleshot product issues and fixed problems.
Home Health Supervisor
Ministry Home Care
Rhinelander, WI
10.2015 - 02.2016
- Assessed the performance of nursing staff and build educational initiatives to enhance the competency of teams and individual professionals at clinical and operational levels Promoted team education, audited services, and oversaw direct care to meet department objectives.
RN Case Manager
Ministry Home Care
Rhinelander, WI
02.2008 - 10.2015
- Developed and adapted individualized treatment plans according to patient recovery goals Coordinated with healthcare team to establish, enact and evaluate patient care plans Answered patient questions and provided take-home materials for further information.
Assistant Director
02.2006 - 02.2008
- Nursing Peterson Health Care Rhinelander, WI Collaborated with interdisciplinary healthcare teams to provide high-quality patient care Documented information in patient charts and communicated status updates to interdisciplinary care team Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Education
Associate of Science -
Associate Degree - Nursing
Nicolet Area Technical College
Skills
- Intake and discharge Organization
- Patient Care and Education
- Charts
- Materials
- Nursing
- Patient Care
- Evaluate
- Quality
- Staffing
- Treatment plans
- Plan of care
- Patient Management
- SBAR communication
- Palliative and Pain Management
- Patient education and counseling
- Patient Satisfaction and Process Improvement
- Family and patient support
- Long-Term Care
- Nursing Plan Development
- Home visits
- Patient discharging
- Nursing Plan Development and Modification
- Coordinating referrals
- Follow-up calls
Certification
- Basic Life Support (BLS) Certification current until 6/2023; able to renew
- OASIS Certified previously
Timeline
RN Care Manager
Lakeland Care
11.2021 - Current
RN Liason
Ascension At Home
09.2019 - 11.2021
QA Nurse
Ascension At Home
02.2016 - 09.2019
Home Health Supervisor
Ministry Home Care
10.2015 - 02.2016
RN Case Manager
Ministry Home Care
02.2008 - 10.2015
Assistant Director
02.2006 - 02.2008
Associate of Science -
Associate Degree - Nursing
Nicolet Area Technical College