Stephanie Norris
Fort Worth
Summary
Results-driven professional with extensive experience in both front and back office operations within the medical field. Demonstrates strong work ethic and adaptability, excelling in fast-paced environments. Proven ability to master new skills quickly and work effectively without supervision. Exceptional interpersonal skills enhance team collaboration and patient interactions.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Procedure Scheduler
Interventional Pain Management
Fort Worth
07.2025 - 10.2025
- Scheduled patient appointments using electronic health record system to maximize efficiency.
- Processed Cardiac Clearances to ensure timely receipt and compliance.
- Advised patients on preparation requirements prior to procedures to enhance adherence.
- Collaborated with hospital staff to maintain accurate scheduling of procedures.
- Managed multiple queues, ensuring prompt responses and high levels of patient satisfaction.
- Strictly adhered to HIPAA regulations, safeguarding patient confidentiality consistently.
Medical Assistant
PAINnovations
Fort Worth
05.2024 - 09.2023
- Triage patient prior to appointment
- Medical Records Requests
- Referrals
- Coordination of care
- Pre-op IV placement
- Post-Op Vitals and IV removal
- Post-Op patient education
IUI Coordinator
Fort Worth Fertility
Fort Worth
09.2022 - 09.2023
- Educated patients and their spouses about procedure
- Reviewed all documents needed prior to procedure
- Obtained consents prior to procedures
- Ordered labs
- Reviewed lab results with patients
- Called in necessary medications and submitted prior authorization as needed
- Follow up calls initiated and completed with patients, pharmacies and insurance companies
- Prior Authorizations of medications
Medical Assistant/Front Office Coordinator
Sona Dermatology & MedSpa
Fort Worth
07.2019 - 09.2022
- Oversaw all end-to-end scribe/e-scribe functions for in-office and Telehealth appointments with a keen focus on achieving defined objectives
- Administered care to patients, including triage, wound care, and education
- Revised EMR
- Processed Prior Authorizations
- Medical Records Release and Referrals
Clinical Coordinator/Histological Tech
Malouf Dermatology
Fort Worth
06.2003 - 02.2019
- Streamlined overall clinical operations and assured adherence to strict quality control guidelines
- Assigned weekly schedules and cross trained
- Processed Prior Authorizations for medications and procedures
- Patient education and support
Education
Some college - Medical Assisting
Education America
Fort Worth, TX05.1997
Skills
- Medical front and back office experience
- Patient education
- Healthcare collaboration
- Insurance verification
- Prior authorizations
- Customer service and advocacy
- Chart auditing
- Patient triage and support
- EMR systems proficiency
- Laboratory coordination
- Transcription services
- Care coordination
Certification
Certified Dermatology Technician
Timeline
Procedure Scheduler
Interventional Pain Management
07.2025 - 10.2025
Medical Assistant
PAINnovations
05.2024 - 09.2023
IUI Coordinator
Fort Worth Fertility
09.2022 - 09.2023
Medical Assistant/Front Office Coordinator
Sona Dermatology & MedSpa
07.2019 - 09.2022
Clinical Coordinator/Histological Tech
Malouf Dermatology
06.2003 - 02.2019
Some college - Medical Assisting
Education America
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