Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

STEPHANIE ODEGARD

LINO LAKES,MN

Summary

Encouraging leader and analytical problem-solver with a talent for motivating, developing teams, and building strong relationships. Independent decision-making skills and sound judgment positively impact company success. Dedicated to applying training, collaborative strategies, and morale-building abilities to enhance employee engagement and boost performance. Reputation for creating a positive workplace culture and building high-performing teams.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Behavioral Health Specialty Manager

Hinge Health
02.2020 - Current
  • Manage coaches in their practices to deliver personalized and high-quality digital coaching for individuals with chronic pain.
  • Supervise the Behavioral Health team to ensure member consultations are conducted with optimal support and adherence to protocols.
  • Demonstrate expertise in behavioral health by serving as the primary contact for related matters within the Member Success organization, while also serving as an active member of the Risk Management Committee.
  • Lead a high-performing team of 15 Health Coaches, fostering both professional growth and outstanding performance.
  • Interviewed and assisted in the hiring of top talent, both internally and externally.
  • Assist in organizing multiple projects and act as a focal point to drive operational growth and excellence.
  • Incorporate data analysis and analytics to drive strategic decision-making and improve overall business performance.

CORE Health and Wellness Coach, Client and Member Operations

Rally Health
12.2016 - 01.2020
  • Delivered effective behavior based coaching in individual and group sessions to inspire improved performance through tailored support, educational guidance, and motivating strategies.
  • Handled staffing and other program or network related issues as Manager on Duty for coaches.
  • Supported leadership and coaching teams by assisting with various projects and tasks.
  • Acted as a Mentor Coach to support the professional growth of the Coaching team.
  • Facilitated and assisted in coach trainings and committees.
  • Contributed to the evaluation process of coaches within the Quality Assurance Department.
  • Assisted the Hiring Team by conducting coach interviews and evaluations.

Adult Day Treatment Therapist

Nystrom & Associates, LTD.
05.2015 - 08.2016
  • Implemented strategies to promote the development of effective coping skills and techniques, resulting in an improved quality of life for patients.
  • Developed client treatment plans, conducted functional assessments and implemented weekly educational curriculum.
  • Evaluated diagnostic data to determine eligibility and needed services.
  • Constructed curriculum and supported the extension of the company's Day Treatment program to additional locations.
  • Independently spearheaded the design and leadership of a new location's Program.
  • Advocated for clients within the healthcare system, collaborating with external providers to secure necessary resources and support services.
  • Monitored client progress using objective clinical measures, adjusting therapeutic interventions accordingly.
  • Led skill-building workshops on topics such as assertiveness training, conflict resolution, and self-care practices to empower clients in daily life.

Mental Health Worker/Person in Charge

Andrew Residence
04.2010 - 12.2015
  • Acted as 'Person-in-charge', leading and guiding staff members in handling crisis situations proficiently. Served as the primary contact for emergencies and addressing any staff-related concerns.
  • Facilitated collaboration among program management, treatment teams, community professionals,and personal contacts to optimize patient care.
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.

Education

Master of Arts - Counseling and Psychological Services

Saint Mary's University of Minnesota
Minneapolis, MN

Bachelor of Science - Applied Sociology

Minnesota State University, Mankato
Mankato, MN

Skills

  • Time Management
  • Team Leadership
  • Verbal and Written Communication
  • Staff Training and Development
  • Strategic Planning
  • Policy Implementation
  • Performance Management
  • Cross-Functional Teamwork
  • Performance Evaluations
  • Adaptability and Flexibility

Certification

Board Certified Health & Wellness Coach (NBC-HWC)


Timeline

Behavioral Health Specialty Manager

Hinge Health
02.2020 - Current

CORE Health and Wellness Coach, Client and Member Operations

Rally Health
12.2016 - 01.2020

Adult Day Treatment Therapist

Nystrom & Associates, LTD.
05.2015 - 08.2016

Mental Health Worker/Person in Charge

Andrew Residence
04.2010 - 12.2015

Master of Arts - Counseling and Psychological Services

Saint Mary's University of Minnesota

Bachelor of Science - Applied Sociology

Minnesota State University, Mankato
STEPHANIE ODEGARD