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Efficient and detail-oriented provider maintenance specialist with 15 years of experience in data management, customer service, and maintenance. Proficient in various software and systems, including EMR systems, SAP, and Oracle. Possess strong analytical and communication skills, with a background in manufacturing and customer-facing roles.
Knowledgeable Data Entry with solid background in maintaining provider data and ensuring accuracy in records. Demonstrated ability to streamline processes and improve data integrity through meticulous attention to detail. Proven skills in data management and problem-solving.

I am seeking a challenging yet rewarding position that allows me to apply my analytical and problem-solving skills, passion for continuous learning, and empathetic support to a wide range of customers to impact the organization’s overall goals, positively contributing to the company’s success. SKILLS Credit/Debit Card Processing Accounts Payable and Data Entry Inventory Control Exceptional Customer Service Accounts Payable Office Management Inventory Control Documentation & Reporting Journal Entries Staff Management Critical Problem-Solving Excellent Phone Etiquette Time Management Relationship Development Administrative Support Flexible & Dedicated Customer Satisfaction Customer Retention Supervision & Follow-up Professional Summary Excellent Soft Skills Experience and an accomplished role as a Customer Service Representative, Billing and Claims Specialist, and Tier II technical support agent. Highly motivated, industrious, and energetic bilingual Professional with several years of experience in call center and remote positions. Data Operation coordinated internal and external resources, including Client Data Suppliers, Vendors, Program/Process Design, and Project Implementation teams—Key strengths include meeting and exceeding metrics and goals, multitasking, and working with various accounts. Adept at creating long-lasting business relationships through organizational support and leadership. Proven ability to motivate and interact effectively with all management, clientele, and staff levels. Well-organized with a track record demonstrating self-motivation, creativity, and initiative to achieve personal and corporate goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

 With a proven track record at ROYAL OAK ENTERPRISES LLC, I excel in safety coordination and compliance, significantly reducing accident rates through innovative training programs. My expertise in OSHA standards and adept problem-solving skills foster a culture of safety and efficiency. Achievements include developing impactful safety policies & training, and mentoring teams for optimal performance, demonstrating both leadership and technical proficiency.  Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.  Demonstrates strong and accurate analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.  Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.  Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. 

Seeking patient centered work with ability to provide clinical care and coordination skills, assessing, and implementing needs of the clients and providers. History with assisting clients for their inpatient and outpatient treatments and coordinating post-treatment care. Performance of medical reviews and assessments that coordinate quality care for patients while assisting members with total care. Skilled in prioritization and high stress environments while focused on delivering cost-effective, high-quality medical care. Managing total nursing care using nursing standards ethics and evidence base practice. Provide critical thinking and communication/teamwork skills with the ability to work independently. Hardworking individual with experience working in the healthcare field. Knowledge of requirements for Medicare, and Medicaid compliance. Ability to be a multitasker while completing deadlines. Expert knowledge of software including MS Office, Excel, PowerPoint, Zoom, Teams, Outlook, TruCare and Docucare. Always willing to go extra mile to meet expectations.

Stephanie Odell

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Property Manager

Inventory Specialist

Builder

Debt Collector

Education

High School Diploma -

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Property Manager

Inventory Specialist

Builder

Debt Collector

High School Diploma -

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