Stephanie Ortiz
Tampa ,FL
Summary
I'm a finance student at the University of South Florida, with a strong foundation in customer service, sales, and team collaboration. Through my role at Target, I’ve developed the ability to communicate effectively, stay organized in fast-paced environments, and support smooth day-to-day operations. From handling transactions, managing inventory, to assisting customers with product decisions.
I’m proficient in Microsoft Excel and Word, familiar with POS systems, and comfortable taking initiative to solve problems or support my team. I take pride in being reliable, detail-oriented, and open to learning new skills.
Currently seeking opportunities to apply my experience in a professional setting, build on my strengths, and grow in a business or finance-related role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Target
Tampa , FL
08.2022 - Current
- Assisted over 50 customers daily with product selections and provided tailored recommendations, resulting in a 20% increase in return customers during peak seasonal periods.
- Maintained the most organized section in the store for five consecutive months, earning formal recognition from store management for excellence in visual merchandising.
- Operated POS systems to process an average of 75+ transactions per shift, ensuring accuracy in payments, and resolving refund issues with minimal manager escalation.
- Monitored inventory and flagged low-stock items, helping reduce product shortages by over 15%, which directly improved customer satisfaction scores.
Education
Bachelor of Science - Finance
University of South Florida
Tampa, FL06-2025
Skills
- Customer service and communication
- Team collaboration
- Cash handling and POS systems
- Microsoft Excel and Word proficiency
- Product demonstration and explanation
- Reliability and attention to detail
- Organizational skills
- Eagerness to learn
Certification
- CPR certified
Affiliations
- Metropolitan Ministries
- Tampa Bay SPVCares (Mentoring Homeless Youth)
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Sales Associate
Target
08.2022 - Current
Bachelor of Science - Finance
University of South Florida
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