Stephanie Ortiz
Rockville Centre,NY
Summary
Attn: Human Resources
Having achieved many goals in my life, I am interested in expanding my professional perspective by seeking new challenges. I am interested in an Administrative position at your company and have enclosed my resume for your review and consideration. As a team player under your administration, I can provide:
• Efficiency and reliability.
• Maturity and honesty.
• Ability to look at challenges as opportunities.
My objective is to establish a time where we can meet to discuss how my ability, professionalism, and enthusiasm will add value to your organization. Thank you for your consideration. I look forward to speaking with you soon.
Sincerely,
Stephanie Ortiz
Enclosure: Resume
Overview
6
6
years of professional experience
Work History
Medical Receptionist
SPINE CARE CLUB
Hempstead, NY
02.2017 - 10.2018
- Translated for Spanish speaking clients
- Scheduled all medical appointments.
- Processed all medical insurance and cash payments.
- Processed all new patients into intraoffice database.
- Completed all disability medical forms
- Answered multi-phone line
- Prepared and updated clients charts.
- Managed Microsoft Outlook Calendars
- Filed correspondence
- Arranged for service of office equipment.
- Maintained transportation logs. Prepared and tracked purchase requisitions.
- Typed memorandums
- Physical Therapy Medical Office
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and standards.
- Developed and maintained relationships with patients, addressing inquiries and concerns to promote a positive clinic experience.
Administrative Assistant
COALITION FOR HISPANIC FAMILY SERVICES
Brooklyn, NY
01.2015 - 02.2017
- Processed incoming mail including stamping sorting and distributing
- Maintained patient’s database and casefiles
- Managed Microsoft Outlook Calendars
- Filed correspondence
- Supervised tracking system for managers and team members
- Handled patient, team member and physician calls concerns and correspondence
- Purchased, Stocked and maintained inventory of office supplies
- Monitored employee time sheets
- Answered multi-phone line
- Prepared and updated clients charts.
- Arranged for service of office equipment.
- Maintained transportation logs. Prepared and tracked purchase requisitions.
- Typed memorandums
- Coordinated client intake
- Scheduled patient psychiatric, therapy & evaluation appointments.
- Foster Care Agency
- Managed scheduling and coordination of meetings, ensuring efficient use of time and resources across departments.
- Provided customer service support, addressing inquiries and resolving issues promptly to enhance overall client satisfaction.
Sales Associate
ZARA
Garden City, NY
01.2013 - 01.2014
- Welcomed and greeted customers with a smile and attending their needs politely and professionally
- Assisted customers in finding required products among the isles of shelves
- Provided information to customers about product features and usage
- Displayed products on the shelves and dusting them regularly to appear new
- Stocked all the products on the shelves and in the store properly for easy access
- Ensured work area and the aisles are clean and is free of any sorts of odor
- Retail
- Provided exceptional customer service, enhancing the shopping experience and fostering customer loyalty through personalized assistance.
- Resolved customer inquiries and complaints effectively, enhancing satisfaction and reinforcing brand loyalty through proactive engagement.
Education
Business Administration -
Tompkins Cortland Community College
Dryden, NYHigh School Diploma -
South Side High School
Rockville Centre, NYSkills
- Proficient in Microsoft Office
- Word
- Excel
- Outlook
- Bilingual (Spanish/English)
- Excellent writing and communication skills
- Web and tech savvy
- Client communication
- Appointment scheduling
- Medical insurance processing
Timeline
Medical Receptionist
SPINE CARE CLUB
02.2017 - 10.2018
Administrative Assistant
COALITION FOR HISPANIC FAMILY SERVICES
01.2015 - 02.2017
Sales Associate
ZARA
01.2013 - 01.2014
Business Administration -
Tompkins Cortland Community College
High School Diploma -
South Side High School