Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Pardue

Kodak,TN

Summary

Experienced health services professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in patient care, department operations and working with multidisciplinary teams. Quality-driven and efficient with strong interpersonal abilities.

Overview

Work History

Navigator of Health and Wellness

KNOX Area Rescue Ministries
Knoxville, TN
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Coordinated work activities and scheduling of community health and mental health partners.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Developed medical programs that promoted community health and research.
  • Recruited, hired and trained new medical and facility staff.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.

Patient Care Advocate

English Mountain Recovery
Sevierville, TN
  • Tracked and reported clients' progress based on observations and conversations.
  • Improved patient outlook and daily living through compassionate care.
  • Provided knowledgeable and compassionate service in response to patient questions and concerns.
  • Acted as liaison for hospital staff, physicians, patients and family members.
  • Liaised with staff from diverse hospital departments to bring about effective resolutions to range of issues.
  • Stayed current on community-based resources and services useful to patients.
  • Compiled information from patients and caregivers or family members to identify care concerns.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Reported liabilities and risk management concerns to supervisor for review.
  • Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
  • Collaborated with clinical and administrative staff to meet patient needs.

Director of Business Development

Lighthouse Hospice
Columbia, SC
  • Collaborated with team to forecast based on sales and product profitability.
  • Trained successful business development personnel to optimize marketing performance and learn industry.
  • Developed growth plans by identifying key clients, key targets and priority service lines.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.

Dialysis Technician

DaVita Dialysis Corporation
Shreveport, LA
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Calibrated, troubleshot or repaired equipment and corrected malfunctions.

Patient Care Technician

Sparrow Hospital - Oncology Medical Specialty
Lansing, MI
  • Assisted with patient admissions, discharges and transfers.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.

Paramedic

Saint Lawrence Hospital Emergency Department
Lansing, MI
  • Protected patient wounds and infections by applying clean dressings, stockings and support bandages.
  • Interviewed patients to obtain medical and biometric information.
  • Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.

BCLS/ACLS Instructor

Contract - Michigan State University
East Lansing, MI
  • Employed lectures, presentations and demonstrations to impart course materials.
  • Followed official American Heart Association Manuals to deliver knowledgeable and relevant training to class participants.
  • Taught complete requirements to help participants pass official CPR certification.
  • Implemented hands-on activities to practice CPR techniques and refine students' skills to prepare each for emergency situations.

EMT-P

Owosso Township Rescue
Owosso, MI
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
  • Documented care provided to patients into reports for submission to supervisor.

Director of Admissions

Mary Avenue Care Center
Lansing, Michigan
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Trained successful business development personnel to optimize marketing performance and learn industry.
  • Facilitated and managed business development plan based on market and industry research.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.

Education

Paramedic

Owosso Township Rescue

Emergency Medical Technician

Owosso Township Rescue

Skills

  • Clinical Operations Management
  • Multidisciplinary team collaboration
  • Issue Resolution
  • Recruiting and hiring
  • Documentation And Reporting
  • HIPAA Regulations
  • Leadership and Guidance
  • Quality Assurance

Timeline

Navigator of Health and Wellness

KNOX Area Rescue Ministries

Patient Care Advocate

English Mountain Recovery

Director of Business Development

Lighthouse Hospice

Dialysis Technician

DaVita Dialysis Corporation

Patient Care Technician

Sparrow Hospital - Oncology Medical Specialty

Paramedic

Saint Lawrence Hospital Emergency Department

BCLS/ACLS Instructor

Contract - Michigan State University

EMT-P

Owosso Township Rescue

Director of Admissions

Mary Avenue Care Center

Paramedic

Owosso Township Rescue

Emergency Medical Technician

Owosso Township Rescue
Stephanie Pardue