Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Perez

Leander,TX

Overview

8
8
years of professional experience

Work History

Sales Representative

Salesbound
03.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Cultivated deep understanding of product features to answer questions and overcome objections.

INSULATION

31-W
06.2023 - 10.2023
  • Proficient in measuring and cutting insulation materials to fit specifications
  • Skilled in using insulation tools and equipment, such as blowers and staplers
  • Extensive knowledge of insulation types, such as fiberglass, foam, and cellulose.

Service Advisor

Hi Tech Motor Cars
03.2017 - 08.2020
  • Managed high-pressure situations with patience and professionalism, ensuring customer satisfaction and retention
  • Provided exceptional customer service by ensuring a positive and welcoming environment for guests.

  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.

AUTOMOTIVE TECHNICIAN

Austin subaru
07.2016 - 05.2020
  • Strong knowledge of vehicle maintenance procedures, including oil changes, brake repairs, and fluid services
  • Proficient in using advanced diagnostic tools and equipment to identify and resolve automotive issues
  • Excellent customer service skills, with a track record of providing professional and efficient service to clients.

Education

High School Diploma -

Elgin High School
Elgin, TX
06.2015

Skills

  • Customer Service
  • Time Management
  • Adaptability
  • Prioritization
  • Bilingual
  • Organization
  • Communication
  • Customer Relationship Building
  • CRM proficiency
  • Adaptable and Flexible
  • Attention to Detail
  • Product Knowledge
  • Creative Thinking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Representative

Salesbound
03.2024 - Current

INSULATION

31-W
06.2023 - 10.2023

Service Advisor

Hi Tech Motor Cars
03.2017 - 08.2020

AUTOMOTIVE TECHNICIAN

Austin subaru
07.2016 - 05.2020

High School Diploma -

Elgin High School

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Stephanie Perez