Stephanie Perez
Leander,TX
Overview
8
8
years of professional experience
Work History
Sales Representative
Salesbound
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Cultivated deep understanding of product features to answer questions and overcome objections.
INSULATION
31-W
06.2023 - 10.2023
- Proficient in measuring and cutting insulation materials to fit specifications
- Skilled in using insulation tools and equipment, such as blowers and staplers
- Extensive knowledge of insulation types, such as fiberglass, foam, and cellulose.
Service Advisor
Hi Tech Motor Cars
03.2017 - 08.2020
- Managed high-pressure situations with patience and professionalism, ensuring customer satisfaction and retention
- Provided exceptional customer service by ensuring a positive and welcoming environment for guests.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
AUTOMOTIVE TECHNICIAN
Austin subaru
07.2016 - 05.2020
- Strong knowledge of vehicle maintenance procedures, including oil changes, brake repairs, and fluid services
- Proficient in using advanced diagnostic tools and equipment to identify and resolve automotive issues
- Excellent customer service skills, with a track record of providing professional and efficient service to clients.
Education
High School Diploma -
Elgin High School
Elgin, TX06.2015
Skills
- Customer Service
- Time Management
- Adaptability
- Prioritization
- Bilingual
- Organization
- Communication
- Customer Relationship Building
- CRM proficiency
- Adaptable and Flexible
- Attention to Detail
- Product Knowledge
- Creative Thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Salesbound
03.2024 - Current
INSULATION
31-W
06.2023 - 10.2023
Service Advisor
Hi Tech Motor Cars
03.2017 - 08.2020
AUTOMOTIVE TECHNICIAN
Austin subaru
07.2016 - 05.2020
High School Diploma -
Elgin High School