Stephanie Perkinson
Phoenix,AZ
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for adaptability and perseverance. Adept at discerning if it is time to lead or follow.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Legacy Media Group, LLC
07.2023 - Current
- Independently owned video production company; focus on personalized experiences for high end clientele
- Oversee all facets of production; personally complete any roles not filled by contracted hires
- Manage day-to-day business operations
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business
- Maintain rapport with high level clients (i.e., The Country Club at DC Ranch, The Matheson Group - REMax Fine Properties)
Fine Dining Server and Fitness Attendant
The Country Club at DC Ranch
09.2022 - Current
- Enhance customer satisfaction by providing exceptional fine dining service and anticipating guests' needs
- Execute technical job requirements while simultaneously providing customers with an enthusiastic, accurate, and professional experience
- Provide members with educated recommendations to enhance their experience and build credibility
- Consistently participate in continued education initiatives regarding health & fitness and fine dining
Director of Training
Flavorhook Restaurant Group
01.2019 - 07.2021
- Independently owned fine dining restaurant group with a focus on consistency, quality, and creativity
- Assessed skill gaps for employees and developed training courses to meet identified needs
- Collaborated with management teams across nine restaurants to review existing training methods, obtain feedback, and procure available information for new creation of new processes
- Introduced innovative learning methods to boost engagement levels during training sessions
- Streamlined onboarding processes for new hires, ensuring a smooth integration into the company culture
Bartender/Server
Town Hearth
01.2017 - 01.2019
- Consistently served high end clientele including celebrities, politicians, and professional athletes
- Built and maintained rapport with influential members of local business community to establish long-term sales
- Managed detailed expectations of fine dining
- Executed mass amounts of volume per night ($50k+) without sacrificing quality of service or product
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
Corporate Trainer
Del Frisco's Restaurant Group Inc.
08.2014 - 11.2016
- Traveled to upcoming locations prior to restaurant opening to assist with training the incoming staff
- Helped establish location specific SOP's based on company culture and efficiency
- Executed job expectations based on corporate structure while adapting to the ever-changing environment of a restaurant
- Created engagement and buy-in amongst trainees
- Used critical thinking skills to assist with innovation of new training techniques which were then implemented at a corporate level
Education
Associate of Applied Science - Film Production
Scottsdale Community College
Scottsdale, AZ05-2025
Skills
- Interpersonal Communication
- Critical Thinking
- Problem Solving
- Camera Operation
- Project Management
- Editing Software Knowledge
- Photography
- Networking
Timeline
Owner/Operator
Legacy Media Group, LLC
07.2023 - Current
Fine Dining Server and Fitness Attendant
The Country Club at DC Ranch
09.2022 - Current
Director of Training
Flavorhook Restaurant Group
01.2019 - 07.2021
Bartender/Server
Town Hearth
01.2017 - 01.2019
Corporate Trainer
Del Frisco's Restaurant Group Inc.
08.2014 - 11.2016
Associate of Applied Science - Film Production
Scottsdale Community College
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