Stephanie Perrin
Richmond,MI
Summary
Dedicated and compassionate clinical psychology professional with extensive managerial and sales experience seeking to leverage therapeutic expertise and leadership skills in a clinical psychology position. Committed to providing high-quality mental health care, fostering a supportive therapeutic environment, and applying proven business acumen to enhance practice operations and client engagement. Skilled in team management, strategic planning, and client relationship building, aiming to contribute to the growth and success of a forward-thinking mental health organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager and Supervisor
Miyazaki Sushi
10.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
Server
Art & Jakes Sports Bar
11.2022 - 10.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Lead Server Trainer
The Lucky Duck
10.2021 - 09.2022
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Streamlined server training processes for improved efficiency and consistency in service delivery.
- Developed comprehensive training materials to support new hires in mastering essential skills.
- Increased staff retention through effective communication and fostering a positive work environment.
Licensed Sales Producer
AllState
02.2017 - 10.2019
- Increased customer satisfaction by providing exceptional service and tailored insurance solutions.
- Developed new business opportunities through networking events, community involvement, and referrals.
- Achieved sales targets consistently by identifying customer needs and offering suitable products and services.
- Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
Business Development Manager
Michigan Gutter Man
01.2019 - 10.2023
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
High Volume Bartender
Sports And Social
02.2018 - 02.2019
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
- Enhanced bar atmosphere by creating visually appealing and unique cocktail presentations.
- Streamlined drink preparation processes for faster service during peak hours.
- Collaborated with team members to ensure smooth operations and excellent customer experiences.
FOH Manager
Chapman House
01.2016 - 06.2018
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Head Bartender
Ichiban Japanese Steakhouse
02.2016 - 12.2016
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Corporate Trainer
Tilted Kilt Pub & Eatery
12.2014 - 02.2016
- Boosted employee engagement by developing and implementing interactive training sessions.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Supported company growth by designing targeted training programs for new hires.
- Improved employee retention rates with ongoing professional development opportunities.
Education
Master of Science - Clinical Psychology
Grand Canyon University
Phoenix, AZ04.2025
Bachelor of Arts - Psychology
Oakland University
Rochester, MI05.2021
Skills
- Schedule Management
- Rapport Building
- Analytical Thinking
- Emotional Awareness
- Psychological Assessment
- Procedure Development
- Document Creation and Management
- Financial Administration
- Productivity Improvement
- Attention to Detail
- Effective Communication
- Strong leadership
Certification
- Insurance License (P&C and L&H) - 2014
- Holy Fire III Reiki Master Teacher- 2022
Timeline
Project Manager and Supervisor
Miyazaki Sushi
10.2023 - Current
Server
Art & Jakes Sports Bar
11.2022 - 10.2023
Lead Server Trainer
The Lucky Duck
10.2021 - 09.2022
Business Development Manager
Michigan Gutter Man
01.2019 - 10.2023
High Volume Bartender
Sports And Social
02.2018 - 02.2019
Licensed Sales Producer
AllState
02.2017 - 10.2019
Head Bartender
Ichiban Japanese Steakhouse
02.2016 - 12.2016
FOH Manager
Chapman House
01.2016 - 06.2018
Corporate Trainer
Tilted Kilt Pub & Eatery
12.2014 - 02.2016
Master of Science - Clinical Psychology
Grand Canyon University
Bachelor of Arts - Psychology
Oakland University
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