Summary
Overview
Work History
Education
Timeline
Generic

STEPHANIE PETTEE

Summary

Dedicated Sales Professional with a proven track record of driving revenue growth through a combination of hard work, natural leadership, and two decades of customer service expertise. With a passion for building strong client relationships, I have honed my consultative sales approach, ensuring that every interaction is focused on understanding and meeting the unique needs of customers. As a natural leader, I thrive in collaborative environments, inspiring and guiding teams to exceed targets and deliver exceptional results. My extensive background in customer service has equipped me with a deep understanding of client expectations, enabling me to deliver unparalleled customer experiences. Committed to ongoing self-improvement, I embrace challenges and leverage my expertise to achieve sustainable business success.

Overview

7
7
years of professional experience

Work History

Customer Success Manager

RapidClose Method
12.2022 - Current
  • Assist customers with onboarding and program setup to foster successful adoption and usage.
  • Create customer support strategies to increase customer retention.
  • Monitor customer progress and addressed customer inquiries with timely and accurate updates.
  • Conduct weekly coaching calls with students

Sales Representative

The Good Feet Store
08.2022 - 11.2022

Director of Operations

America Laser Engraving
03.2022 - 09.2022
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Monitored and coordinated workflows to optimize resources.

LICENSED INSURANCE AGENT

Remote
06.2021 - 03.2022

Sales Representative

Morgan Exteriors
02.2020 - 07.2020

Store Manager & Flooring Sales Maui

WISTERIA LANE
12.2016 - 04.2019
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

B.S - Sustainable Science Management

University of Hawaii Maui College
Kahuku, HI
2021

B.A - Psychology

University of Texas
Dallas
2007

Timeline

Customer Success Manager

RapidClose Method
12.2022 - Current

Sales Representative

The Good Feet Store
08.2022 - 11.2022

Director of Operations

America Laser Engraving
03.2022 - 09.2022

LICENSED INSURANCE AGENT

Remote
06.2021 - 03.2022

Sales Representative

Morgan Exteriors
02.2020 - 07.2020

Store Manager & Flooring Sales Maui

WISTERIA LANE
12.2016 - 04.2019

B.S - Sustainable Science Management

University of Hawaii Maui College

B.A - Psychology

University of Texas
STEPHANIE PETTEE