Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Picinic

Wood-Ridge,NJ

Summary

With a proven track record at NBCUniversal, I excel in digital content distribution and workflow optimization, enhancing operational efficiency and reliability. My expertise in television broadcast and adept problem-solving skills have driven significant improvements in VOD and live stream performance across multiple platforms, demonstrating a commitment to excellence and a keen ability to navigate complex digital environments.

Overview

14
14
years of professional experience

Work History

Digital Operations Specialist

NBCUniversal
06.2023 - Current
  • Support the end-to-end distribution of NBCUniversal's digital library across a diverse portfolio of products, platforms, and partnerships
  • Execute set standards of reliability throughout the digital environment by properly supporting all designated workflows and adhering to established performance thresholds
  • Manage maintenance events to ensure system compliance and procedural guidelines are upheld
  • Develop and disseminate workflow expertise to enhance the knowledge and performance of technical operations
  • Maintain rigorous adherence to established workflows/guidelines, performance thresholds, and service level agreements within the digital environment
  • Collaborate with Engineering, Technical Operations, and Leadership teams to meticulously oversee both terrestrial and cloud-based distribution architectures
  • Cultivate and nurture strong partnerships with internal leadership and external distribution partners to drive technological and operational improvements
  • Analyze trends and discrepancies in issue reports, contributing to real-time monitoring and optimization of live streams, VOD delivery, and content processing systems

Digital Operations Coordinator

NBCUniversal
05.2022 - 06.2023
  • Uphold high standards of reliability within the digital environment by managing workflows and maintaining adherence to established performance thresholds
  • Facilitate escalation, reporting, and resolution processes across the digital landscape to enhance organizational communication and issue management
  • Perform checks on devices and platform endpoints to guarantee the availability and functionality of LIVE/VOD content
  • Cultivate workflow expertise throughout the organization, enhancing operational understanding and execution
  • Collaborate with technical operations teams and maintain robust partnerships with external distributors to ensure delivery assurance and continuous service improvement

Master Control Operator

Bloomberg
12.2021 - 04.2022
  • Manage audio/video compression codecs, web streaming, and transmission technologies to ensure high-quality broadcast standards
  • Direct satellite feeds and enhanced signal optimization for seamless broadcast delivery
  • Supervise the strategic implementation of commercial breaks and meticulously maintain broadcast logs
  • Coordinate remote guest check-ins, conducted color correction of feeds, and operated sophisticated audio/video routing

Master Control Operator

News 12 New Jersey
03.2013 - 07.2014
  • Oversee the management and execution of live news broadcasts and commercial playback, ensuring high reliability and precision in real-time operations
  • Maintain and manipulate on-air playlists, swiftly executing changes in programming, commercials, and marketing while managing live-event and off-air workflows
  • Identify and troubleshoot technical issues, implementing corrective actions to maintain continuous broadcast quality
  • Handle the ingestion, recording, segmenting, and captioning of live programming and scheduled blocks, adeptly meeting strict live-to-tape turnaround demands

Technical Operations Specialist

NBCUniversal
03.2012 - 02.2013
  • Monitor 19 NBC/Comcast networks for quality control, guaranteeing 99.99% on-air reliability.
  • Switch channel feeds to prevent and/or recover from on-air outages as seamlessly as possible.
  • Scan IC (integration control) lists regularly for missing content and/or elements.
  • Ensure that scheduled programming is consistent with air time and lengths.

Music Programming Intern

Sirius XM
01.2011 - 12.2011
  • Produce, record, and edit listener song requests during live broadcasts, enabling real-time interaction and personalization on air
  • Coordinate and distribute playlists to record labels, facilitating the timely sharing of current music trends and station favorites
  • Utilize MusicMaster software to accurately ingest music into the database, ensuring a seamless and updated music selection for broadcasting
  • Manage content for the 70s on 7 channels by loading imaging pieces, exporting DJ logs, and inserting voice tracks to maintain a dynamic and engaging listener experience

Education

Bachelor of Arts - Journalism and Media Studies

Rutgers, the State University of NJ
New Brunswick, NJ
01.2012

Skills

  • Digital Content Distribution
  • System Reliability Optimization
  • Workflow & Process Streamlining
  • Operational Improvement Strategies
  • Broadcast Management
  • Architecture Management
  • VOD & Live Stream Optimization
  • Performance Monitoring & Analysis
  • Issue Resolution & Escalation
  • Compliance & Quality Assurance
  • DataMiner Network Management
  • Mediaproxy
  • Techex
  • Splunk
  • AWS Elemental
  • Enhanced Digital
  • Harris Automation
  • Ansible AWX
  • JIRA Ticketing
  • Cisco

Timeline

Digital Operations Specialist

NBCUniversal
06.2023 - Current

Digital Operations Coordinator

NBCUniversal
05.2022 - 06.2023

Master Control Operator

Bloomberg
12.2021 - 04.2022

Master Control Operator

News 12 New Jersey
03.2013 - 07.2014

Technical Operations Specialist

NBCUniversal
03.2012 - 02.2013

Music Programming Intern

Sirius XM
01.2011 - 12.2011

Bachelor of Arts - Journalism and Media Studies

Rutgers, the State University of NJ
Stephanie Picinic