Stephanie Pim

Managed a high-volume, four+ year portfolio consisting of the following assignments—along with various roles across other industries. Orchestrated all self-scheduling, financial tracking, and cross-industry compliance.

• Hospitality & Service Management: Provided professional server and bartender services in high-pressure environments, maintaining premium standards for customer experience, financial accuracy, and rapid service delivery.
• Logistics & Preload Operations: Executed high-volume preload operations in warehouse settings, responsible for efficient, accurate loading of freight and ensuring the structural integrity of outgoing shipments.
• Access Control & Site Security: Served as the primary point of contact for business entry; managed personnel flow and building security. Expertly communicated facility regulations and implemented and enforced new entry protocols to ensure a safe and organized environment.
• Conflict Resolution: Proven ability to remain calm and professional while enforcing policies; utilized de-escalation techniques to manage non-compliant individuals and resolve interpersonal disputes effectively.

Preloader focused on efficient, accurate sorting and loading of packages to support on-time deliveries. Key responsibilities:

• Sorted and scanned packages by route and priority to ensure accurate vehicle loading and timely departures.
• Loaded delivery vehicles using safe lifting techniques and adhered to company and DOT safety procedures.
• Collaborated with team members to meet productivity targets and reduce delays during peak operations.
• Inspected packages for damage and reported discrepancies to supervisors to maintain delivery reliability.

Operated arcade and gaming attractions, focused on guest experience and equipment reliability. Responsibilities included:

• Monitored and operated game machines, performed basic troubleshooting and routine maintenance to minimize downtime.
• Provided friendly, proactive customer service; explained rules and assisted guests to ensure safe, enjoyable play.
• Handled cash and token transactions accurately and operated POS systems during shifts.
• Supported event setup/breakdown and maintained clean, organized gaming areas.