Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Pollard

Des Moines,IA

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Registered Nurse Weekend Supervisor

MercyOne Des Moines Medical Center
Des Moines, IA
05.2016 - Current
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Maintained up-to-date knowledge on industry advancements through continuous professional development and active participation in relevant nursing organizations.
  • Increased patient safety with thorough rounds of assigned units regularly checking on resident wellbeing and ensuring adherence to care plans.
  • Enhanced patient satisfaction through effective communication, listening to concerns, and addressing needs promptly.
  • Served as a liaison between administration and staff members facilitating open communication channels and resolving any conflicts.
  • Addressed staff performance issues proactively through clear communication, constructive feedback, and timely corrective action when needed.
  • Developed a strong rapport with patients and families by displaying empathy, professionalism, and cultural sensitivity.

Registered Nurse

MercyOne Des Moines Medical Center
Des Moines, IA
08.2000 - Current
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Managed complex cases, addressing needs of premature infants requiring ventilator support, IV therapy, and total parenteral nutrition.
  • Assisted physicians with neonatal procedures such as intubation, umbilical line insertion, and lumbar puncture.
  • Improved patient outcomes by providing exceptional care for critically ill neonates in a Level III NICU setting.
  • Promoted family-centered care, involving parents in the decision-making process and educating them about their infant''s condition.
  • Served as a resource to fellow staff members, sharing knowledge of neonatal care best practices to facilitate continuous improvement.
  • Administered medications and blood products safely, following established guidelines to minimize adverse effects on patients.
  • Maintained accurate documentation of patient care activities using electronic health record systems while ensuring compliance with HIPAA regulations for privacy protection.
  • Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.

Registered Nurse

Huntington Memorial Hospital
Pasadena, CA
05.1999 - 07.2000

Provided direct patient care in a Level IV NICU.

Education

Bachelor Of Science - Nursing

Azusa Pacific University
Azusa, CA
05.1999

Skills

  • HIPAA Compliance
  • Clinical judgment
  • Compassionate Care
  • Ethical Practice
  • Direct Patient Care
  • Patient and family advocacy
  • Nursing staff leadership
  • Complex Problem-Solving

Certification

Registered Nurse, state of Iowa

Certified Registered Nurse in Neonatal Intensive Care, NCC

Dependent and Child Abuse Mandatory

Reporter

CPR for the Healthcare Provider

S.T.A.B.L.E.

Neonatal Resuscitation Program

Pediatric Advanced Life Support

Timeline

Registered Nurse Weekend Supervisor

MercyOne Des Moines Medical Center
05.2016 - Current

Registered Nurse

MercyOne Des Moines Medical Center
08.2000 - Current

Registered Nurse

Huntington Memorial Hospital
05.1999 - 07.2000

Bachelor Of Science - Nursing

Azusa Pacific University
Stephanie Pollard