Stephanie Porter
Jeffersonville,IN
Summary
Dynamic retail manager with a proven track record at Buff City Soap, excelling in inventory management and team leadership. Enhanced customer service through effective training and mentoring, while optimizing store operations. Recognized for implementing visual merchandising standards that improved customer experience and increased sales.
Overview
9
9
years of professional experience
Work History
Makery Manager
Buff City Soap
10.2021 - Current
- Directed daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Oversaw financial transactions, ensuring accuracy in cash handling and reporting.
- Implemented visual merchandising standards to enhance store presentation and customer experience.
Store Manager
Petco Animal Supplies Stores Inc.
10.2016 - 09.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers, animals, and employees.
- Conducted regular staff meetings to communicate goals, updates, and feedback effectively.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Associate of Arts -
Lewis And Clark Community College
Godfrey, ILSkills
- Customer service
- Store operations
- Multitasking and organization
- Training and mentoring
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Shift scheduling
Timeline
Makery Manager
Buff City Soap
10.2021 - Current
Store Manager
Petco Animal Supplies Stores Inc.
10.2016 - 09.2021
Associate of Arts -
Lewis And Clark Community College
Similar Profiles
Monica JonesMonica Jones
Key Holder Supervisor at Buff City SoapKey Holder Supervisor at Buff City Soap
Gregory SatchellGregory Satchell
Sales Associate at Buff City SoapSales Associate at Buff City Soap
Maggie ThompsonMaggie Thompson
Manager at Buff City SoapManager at Buff City Soap
Austin FloydAustin Floyd
Life Safety Technician at Koorsen Fire And SecurityLife Safety Technician at Koorsen Fire And Security
Monica SamuellMonica Samuell
Operator at PaperWorksOperator at PaperWorks