Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Pounds

Duluth,GA

Summary

Proven Bartender with a track record of exceptional service at Bahama Breeze, adept in customer service expertise and responsible alcohol service. Excelled in creating loyal clientele through engaging personality and organizational ability, ensuring efficient operation and compliance with health standards. Demonstrated strong multitasking skills, significantly enhancing customer satisfaction and operational efficiency. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

12
12
years of professional experience

Work History

Bartender

Bahama Breeze
02.2021 - 12.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Longhorn Steakhouse
11.2020 - 03.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Inventory managment.

Bartender

5 Seasons Brewing
07.2014 - 02.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender/ Cocktail Waitress

37 Main
03.2012 - 08.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

South Forsyth High School
05.2005

Skills

Strong multitasking

Customer Service

Liquor, beer, and wine knowledge

Highly reliable

Team player attitude

Clear and effective communication

Patience and Tolerance

Outgoing Personality

Organizational ability

Customer service expertise

Cleanliness and hygiene

Engaging personality

Payment Processing

Handling Difficult Customers

Cash Register Operation

Responsible Alcohol Service

Timeline

Bartender

Bahama Breeze
02.2021 - 12.2023

Bartender

Longhorn Steakhouse
11.2020 - 03.2021

Bartender

5 Seasons Brewing
07.2014 - 02.2017

Bartender/ Cocktail Waitress

37 Main
03.2012 - 08.2014

High School Diploma -

South Forsyth High School

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Stephanie Pounds