Stephanie Prince

October, 2016 - present day

• Maintained records
• Scheduled various appointments for a minimum of 8 children and 2 adults
• Planned, purchased and prepared nutritious meals
• Transportation to school, doctors appointments, extra curricular activities, work, etc.
• Changed bed linens, washed, folded and put away laundry
• Performed household cleaning, both deep cleaning and tidying
• Kept and organized many different schedules while brainstorming how to execute each schedule and combine with other duties in a time efficient manner
• Assigned and scheduled chores according to age and capabilities
• Conflict resolution
• Caring for various ages and illnesses
• Budgeting skills
• Patience and good communication abilities

• Addressed customer needs and made product recommendations to increase sales.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Welcomed customers and helped determine their needs.
• Answered questions about store policies and addressed customer concerns.
• Worked flexible schedules and extra shifts to meet business needs.
• Tallied cash drawer at beginning and end of each work shift.
• Upsold additional products and services to customers, increasing revenue.
• Restocked and organized merchandise in front lanes, as well as coolers, fountain drink/coffee bar supplies
• Helped customers complete purchases, locate items, and join reward programs.
• Built relationships with customers to encourage repeat business.
• Stocked, tagged and displayed merchandise as required.
• Worked with floor team and managers to meet wide range of customer needs.
• Set up new sales displays each week with fresh merchandise.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Checked personal identifications during alcohol and tobacco sales.

• Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
• Created nightly shift task lists to assign duties to each employee.
• Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
• Prepped key and highly demanded ingredients as well as stocked any and all items needed for the next days shifts.
• Processed customer orders quickly and accurately to meet dispatch targets.
• Managed 2-6 employees in delivering smooth, productive night shift operations.
• Resolved customer complaints promptly and professionally to maintain satisfaction.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Took food and beverage orders of various sizes and choices while accurately inputting the orders using the POS, either face to face, via headset for drive thru, and over the phone for pick up and delivery orders.
• Assisted customers with menu selections as well as informing them of any daily menu changes.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Addressed customer needs and made product recommendations to increase sales.
• Worked flexible schedule and extra shifts to meet business needs.
• Stocked, tagged and displayed merchandise as required.
• Built relationships with customers to encourage repeat business.
• Used POS system to enter orders, process payments and issue receipts.
• Cleaned entire store as well as all kitchen and food service areas, counters, dishes, disposed of any and all trash, swept/mopped/vacuumed all floor areas,
• Maintained current knowledge of store promotions and highlighted sales to customers.

• Helped customers complete purchases, locate items, and join reward programs.
• Processed credit card, debit card, and cash payments with electronic computer system.
• Greeted customers and responded to requests for information.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Operated register system to process new purchases, item returns, and merchandise exchanges.
• Approached every question or concern with calm and level-headed approach.
• Maintained organized and orderly front end and removed carts, baskets, and debris.
• Organized items on shelves to help customers locate products easily and quickly.
• Set up front-end merchandise displays to attract customers and showcase store products.
• Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
• Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
• Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
• Set up new sales displays each week with fresh merchandise.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Corrected all pricing each week to reflect any sale or deal items by reassigning new and temporary labels.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Handled cash with high accuracy and took care to check bills for fraud.

• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution if needed.
• Greeted customers and responded to requests for information.
• Approached every question or concern with calm and level-headed approach.
• Processed credit, debit and payments with electronic computer system.
• Maintained organized and orderly front end and removed carts, baskets, and debris.
• Operated register system to process new purchases, item returns, and merchandise exchanges.
• Helped customers complete purchases, locate items, and join reward programs.
• Organized items on shelves to help customers locate products easily and quickly.
• Set up front-end merchandise displays to attract customers and showcase store products.
• Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
• Learned duties for various positions and provided backup at key times.
• Handled cash with high accuracy and took care to check bills for fraud.
• Answered phone calls and resolved any issue or answered any questions to the best of my ability.