Stephanie Quinonez
Bartlett,IL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Old Navy, Gap
01.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Register Pharmacy Technician
Vaishali Pharmacy
01.2022 - 01.2023
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted pharmacist.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Managed opening and closing duties for pharmacy.
Packaging Associate
Home Cheff
06.2018 - 06.2019
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Packed, weighed and shipped items per customer specifications.
- Operated tape machines, scales and label printers to package items correctly.
Teller Service Representative
Famex International Shipping
01.2017 - 11.2017
- Answered customer inquiries regarding account balances, transaction history, services charges.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with banking needs and inquiries.
- Calculated fees due, interest and change for customer transactions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
High School Diploma -
Carl Schurz
06.2012
Skills
- Organization and Prioritization
- Active Listening
- Customer Service
- Microsoft Word
- Positive Rapport-Building
- Problem-Solving
- Teamwork and Collaboration
Certification
Registered Pharmacy Technician
Timeline
Retail Sales Associate
Old Navy, Gap
01.2024 - Current
Register Pharmacy Technician
Vaishali Pharmacy
01.2022 - 01.2023
Packaging Associate
Home Cheff
06.2018 - 06.2019
Teller Service Representative
Famex International Shipping
01.2017 - 11.2017
High School Diploma -
Carl Schurz
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