Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Ramos

Paterson

Summary

Detail-Oriented account manager with strong analytical skills, seeking to contribute accuracy, efficiency, and strategic insight to support your organization financial growth.

Overview

7
7
years of professional experience

Work History

Account Manager

GEM Property Management
06.2019 - Current
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed strong client relationships through effective communication and support.
  • Processed and reconciled vendor invoices, ensuring timely payments and accuracy in financial records.
  • Collaborated with cross-functional teams to resolve discrepancies and improve payment processes.
  • Maintained organized accounts payable files, enhancing accessibility for audits and reporting.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Minimized late fees and interest charges by developing efficient system for tracking payment due dates.
  • Reconciled accounts receivable ledger to verify discrepancies and resolve payment issues efficiently.
  • Coordinated with clients to manage billing inquiries and disputes, enhancing customer satisfaction.
  • Generated financial reports detailing outstanding invoices, contributing to improved cash flow management.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.

Bank Teller

Spencer Saving Bank
07.2018 - 06.2019
  • Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
  • Assisted customers with account inquiries, enhancing overall service satisfaction.
  • Maintained cash drawer integrity, performing regular audits to minimize discrepancies.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.

Education

Accounting

William Paterson University of New Jersey
Wayne, NJ
05-2019

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Critical thinking
  • Account oversight
  • Dependable and responsible
  • Problem-solving
  • Bank reconciliation
  • Payment processing
  • Time management

Languages

Spanish
Native or Bilingual

Timeline

Account Manager

GEM Property Management
06.2019 - Current

Bank Teller

Spencer Saving Bank
07.2018 - 06.2019

Accounting

William Paterson University of New Jersey