STEPHANIE RAYMOND
Bronx
Summary
Detail-oriented administrative professional with extensive experience in healthcare administration, seeking to transition into an administrative role within the legal courts system. Skilled in managing records, handling confidential information, and coordinating communications with accuracy and efficiency. Proficient in Microsoft Office, data entry, and document processing, with a strong ability to navigate complex regulations and procedures. Highly motivated to apply my organizational and problem-solving skills in a legal setting, contributing to the efficiency of court operations while expanding my expertise in the judicial system.
Overview
6
6
years of professional experience
Work History
Senior Clerk
Montefiore
11.2022 - Current
- Greets patients at front desk, performs arrival and patient checkout procedure
- Collects co-pays, post charges and schedules follow up appointments
- Responsible for documenting patient encounters and phone notes into EMR
- Process patient paperwork in cohort with attending physician, schedule and authorize diagnostic studies for patients and surgical candidates
- Provides excellent customer service to visitors, patients and guests
- Responsible for scheduling various diagnostic exams requested by physicians
- Responsible for providing supporting documents as needed for patient care
- Performs diversified and complex clerical duties
- Prioritizes assignments and organizes functions to ensure effective clerical procedures
Care Management Support Coordinator
VNSNY
06.2022 - 11.2022
- Identified, responded to and resolved non-clinical issues and complaints and escalated clinical issues to appropriate departmental staff
- Maintained program specific expertise and organization structure
- Acted as a resource to members and clients
- Established effective customer-focused working relationships with members, clients, physicians, and long-term care service providers
- Tracked visits completed by clinical team and followed up as needed
- Coordinated referrals and transportation to specialists
- Referred and linked members to city and state funded programs
MEDICAL Coding Internship
Jacobi Hospital
09.2018 - 11.2018
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records
- Interacted with physicians and other healthcare staff to ask questions regarding patient services
Education
MEDICAL / Surgical Coder & Biller Certificate -
Lehman College
11.2018
High School Diploma -
Vanguard HS
06.2012
Skills
- Microsoft Office Suite
- Case file management
- Data entry and record maintenance
- Document preparation and processing
- Scheduling & calender management
- Liaison between departments and external agencies
- Managing high caseload efficiency
Timeline
Senior Clerk
Montefiore
11.2022 - Current
Care Management Support Coordinator
VNSNY
06.2022 - 11.2022
MEDICAL Coding Internship
Jacobi Hospital
09.2018 - 11.2018
High School Diploma -
Vanguard HS
MEDICAL / Surgical Coder & Biller Certificate -
Lehman College
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