Summary
Overview
Work History
Education
Skills
Timeline
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Harli Razor

Anderson,IN

Summary

Personable and dedicated customer service representative with experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success.

Overview

10
10
years of professional experience

Work History

Team Leader Manager

Taco Bell
11.2019 - 08.2024
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Developed strategies to increase productivity and efficiency of the team.
  • Ensured compliance with company policies and regulations.
  • Provide excellent customer service.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Receptionist

Dr Kopp
03.2019 - 04.2019
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Fuel Center Clerk

Payless
03.2018 - 03.2019


  • Assisted in training new team members, sharing expertise on proper procedures and best practices within the fuel center environment.
  • Conducted daily inspections of equipment for safety compliance, addressing any potential hazards immediately.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.

Crew Member

McDonald's
08.2014 - 10.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

No Degree - Cosmetology

The Salon Professional Academy - Anderson
Anderson, IN
02.2018

High School Diploma -

Anderson High School
Anderson, IN
05.2016

Skills

  • Customer Focus
  • Workload Management
  • Staff Training
  • Effective Communication

Timeline

Team Leader Manager

Taco Bell
11.2019 - 08.2024

Receptionist

Dr Kopp
03.2019 - 04.2019

Fuel Center Clerk

Payless
03.2018 - 03.2019

Crew Member

McDonald's
08.2014 - 10.2017

No Degree - Cosmetology

The Salon Professional Academy - Anderson

High School Diploma -

Anderson High School
Harli Razor