Stephanie Reynolds
Laveen,AZ
Summary
Dedicated medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Medical Assistant II
HonorHealth
01.2019 - 04.2026
- Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures.
- May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.
- May administer and record injections and TB testing under the supervision and order of the physician.
- Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
- Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.
- Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.
- Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned
Medical assistant
Uvas Family Medicine
05.2018 - 01.2019
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained excellent attendance record, consistently arriving to work on time.
- Carried out day-to-day duties accurately and efficiently.
- Supervised work of contracted employees to keep on task for timely completion.
- Participated in team-building activities to enhance working relationships.
- Oversaw daily operations to ensure high levels of productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Store Sales Clerk
DECA
01.2016 - 10.2016
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Certification - Medical Assisting
Carrington College
Phoenix06.2019
High school diploma - General Studies
Estrella High School
Avondale, Arizona06.2005
Skills
- Multitasking abilities
- Strong communication skills
- Reading comprehension
- Customer service
- Teamwork
- Leadership
- Flexible & Adaptable
- Critical thinking
- Computer skills
Timeline
Medical Assistant II
HonorHealth
01.2019 - 04.2026
Medical assistant
Uvas Family Medicine
05.2018 - 01.2019
Store Sales Clerk
DECA
01.2016 - 10.2016
High school diploma - General Studies
Estrella High School
Certification - Medical Assisting
Carrington College