Cassandra D Nicholson
Knoxville,TN
Summary
History student with a professional healthcare background seeking internship opportunities to gain hands-on experience and develop a long-term career in historical research, public history, or archival work. Bringing strong research, communication, and organizational skills, I am eager to contribute to a project that preserves, interprets, and shares history with diverse audiences.
Overview
1
1
Certificate
7
7
years of professional experience
Work History
Medical Assistant II
Internal Medicine West
Knoxville, Tennessee
03.2021 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
Market Medical Assistant/Travel Associate
Nova Medical Center
Knoxville, TN
09.2019 - 01.2021
- Manage patient registration, scheduling, and follow-ups, enhancing clinic efficiency.
- Conduct phlebotomy, DOT exams, and drug screenings, ensuring compliance with medical standards.
- Calibrate equipment and perform vision and hearing tests, maintaining clinic readiness.
- Deliver exceptional patient care, contributing to improved satisfaction, and workflow.
- Coordinate onsite drug screenings, supporting seamless clinic operations.
Education
Associate of Science - History
Pellissippi State Community College
Knoxville, TNSkills
- Medical office administration
- Multitasking Abilities
- Interpersonal skills
- Public speaking
- Emergency preparedness
- Problem-solving aptitude
- Analytical thinking
- Self motivation
- Customer relationship management (CRM)
- Complex Problem-solving
- Inventory management
- Customer service
- Certified in basic life support (BLS)
Certification
- CCMA Clinical Certification Medical Assistant
- BLS Basic Life Support
Timeline
Medical Assistant II
Internal Medicine West
03.2021 - Current
Market Medical Assistant/Travel Associate
Nova Medical Center
09.2019 - 01.2021
Associate of Science - History
Pellissippi State Community College