Jackson Glaze
Cincinnati,OH
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant II
The Christ Hospital
12.2022 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Patient Care Assistant
The Christ Hospital
03.2021 - 12.2022
- Proficiency in taking patient medical histories and vital signs
- Perform diagnostic procedures and ancillary tests
- Handling of administrative duties
- Provide effective communication to healthcare team regarding updates and patients’ status
- Manage supplies and restock inventory to ensure optimal availability for patient care
- Transfer patients using Gait Belts and Hoyer Lifts as needed, ensuring patient safety and comfort
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
Executive Chef
Vom Fass
07.2019 - 03.2021
- Supervised kitchen staff’s activities
- Recruited and managed kitchen staff
- Planed and directed food preparation and culinary activities
- Modified menus or created new ones that met quality standards.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
Senior Banker
US Bank
07.2017 - 07.2019
- Provided excellent customer service skills in supporting personal bankers with unresolved issues and escalation calls
- Exhibited knowledge of banking operations, products, sales and new business development
- Utilized multiple systems necessary for providing accurate information to the customer
- Served as Notary Public for the State of Ohio.
- Increased client satisfaction by providing customized financial solutions tailored to their specific needs.
- Developed long-lasting relationships with clients, resulting in an expanded customer base and increased referrals.
- Mentored junior bankers, sharing knowledge and expertise to foster professional growth within the team.
- Balanced teller drawers and ATM cash.
Assistant Manager
Brooks Brothers
08.2016 - 01.2018
- Conducted performance reviews, staff training and overall management of sales floor team
- Supported the Store Manager in identifying commercial opportunities, improving operations, sales and profitability
- Performed weekly validation of invoices and credit notes
- Developed strategies for exceptional in-store customer experience and building long lasting customer relationships.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Education
High School Diploma -
Virtual High School of Excellence
Wellington, FL06.2002
Electrician Certificate -
Louisiana Technical College
Abbeville, LA05.2002
Skills
- Indirect Patient Care
- Payment Collection
- Medical Office Administration
- Medical Terminology
- HIPAA Compliance
- Patient Scheduling
- Patient-Focused Care
- Data Entry
- Complex Problem-Solving
- Specimens Collection and Processing
- CPR
- Immunization Administration
Timeline
Medical Assistant II
The Christ Hospital
12.2022 - Current
Patient Care Assistant
The Christ Hospital
03.2021 - 12.2022
Executive Chef
Vom Fass
07.2019 - 03.2021
Senior Banker
US Bank
07.2017 - 07.2019
Assistant Manager
Brooks Brothers
08.2016 - 01.2018
High School Diploma -
Virtual High School of Excellence
Electrician Certificate -
Louisiana Technical College