Stephanie Rich
Alvord,TX
Summary
Adaptable security professional known for complex problem-solving and effective relationship management. Experience in safety monitoring and emergency response, ready to leverage skills to support organizational safety and training objectives.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security Services
09.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify potential hazards or violations.
- Assisted in emergency response procedures and incident reporting.
- Collaborated with law enforcement during investigations and emergencies.
- Provided excellent customer service by addressing visitor inquiries and concerns.
- Supported training initiatives for new security personnel on protocols and policies.
Assistant Store Manager
Murphy's USA
03.2022 - 09.2024
- Assisted in managing daily store operations and staff scheduling to optimize workforce efficiency.
- Implemented inventory management systems to track stock levels and reduce shrinkage.
- Trained new employees on customer service protocols and operational procedures to enhance team performance.
- Coordinated visual merchandising efforts to improve product presentation and increase sales engagement.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
- Conducted regular audits of merchandise displays and stock organization for compliance with store standards.
Education
High School Diploma -
Decatur Highschool
Decatur, TXSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Staff management
Timeline
Security Officer
Allied Universal Security Services
09.2024 - Current
Assistant Store Manager
Murphy's USA
03.2022 - 09.2024
High School Diploma -
Decatur Highschool