Stephanie Richardson
Vernon,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Housekeeping Lead
Comanche Red River Hotel Casino
Devol, OK
07.2018 - Current
- Managed staff of housekeepers.
- Communicated repair needs to maintenance staff.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
Guest Room Attendant
Comanche Red River Hotel Casino
Devol, Oklahoma
09.2015 - 07.2018
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Maintained linen cart so that it was neat and organized.
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service technique
- Reported damages, disturbances and shortcomings to supervisor.
- Washed and cleaned windows and mirrors.
- Changed bed linens and collected soiled linens for cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed spot-cleaning on furniture stains.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
05.2000
Skills
- Housekeeping Requirements
- Guest Service and Support
- Hospitality Management
- Team Support and Collaboration
Timeline
Housekeeping Lead - Comanche Red River Hotel Casino
07.2018 - Current
Guest Room Attendant - Comanche Red River Hotel Casino
09.2015 - 07.2018
Vernon High School - ,
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