Stephanie Richardson
Vernon,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Housekeeping Lead
Comanche Red River Hotel Casino
Devol , OK
2018.07 - Current
- Managed staff of housekeepers.
- Communicated repair needs to maintenance staff.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
Guest Room Attendant
Comanche Red River Hotel Casino
Devol , Oklahoma
2015.09 - 2018.07
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Maintained linen cart so that it was neat and organized.
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service technique
- Reported damages, disturbances and shortcomings to supervisor.
- Washed and cleaned windows and mirrors.
- Changed bed linens and collected soiled linens for cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed spot-cleaning on furniture stains.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
05.2000
Skills
- Housekeeping Requirements
- Guest Service and Support
- Hospitality Management
- Team Support and Collaboration
Timeline
Housekeeping Lead - Comanche Red River Hotel Casino
2018.07 - Current
Guest Room Attendant - Comanche Red River Hotel Casino
2015.09 - 2018.07
Vernon High School - ,
Similar Profiles
Callie-Jo ButlerCallie-Jo Butler
Lounge Supervisor at Comanche Red River Hotel CasinoLounge Supervisor at Comanche Red River Hotel Casino
Dawn TsatokeDawn Tsatoke
Senior Security Manager at Kiowa Casino, Red RiverSenior Security Manager at Kiowa Casino, Red River
Patrecia WattsPatrecia Watts
Manager at River City Casino & HotelManager at River City Casino & Hotel