Stephanie Riggall
Village Mills,TX
Summary
Dynamic and results-oriented professional with a proven track record at Alliance UMC, enhancing community engagement and increasing enrollment rates through strategic initiatives. Skilled in office administration and verbal communication, adept at fostering positive relationships and driving program excellence. Demonstrated ability to manage projects efficiently, achieving significant improvements in educational and operational outcomes.
Overview
20
20
years of professional experience
Work History
Nursery Director
Alliance UMC
2018.08 - 2022.04
- Established strong relationships with parents, staff, and the local community by organizing regular meetings and events.
- Coordinated successful fundraising events to generate additional revenue for program enhancements or facility upgrades.
- Provided ongoing support to staff members through regular performance evaluations and constructive feedback for continuous improvement.
- Implemented an efficient staff scheduling system to ensure adequate coverage during peak hours while maintaining optimal teacher-child ratios.
- Ensured compliance with all state regulations and licensing requirements through diligent record-keeping and consistent communication with relevant authorities.
- Evaluated program effectiveness regularly using various assessment tools such as surveys, feedback sessions, and classroom observations.
- Increased enrollment rates through effective marketing strategies and community outreach initiatives.
- Managed budget effectively to maximize resources for educational materials, staff salaries, and facility improvements.
Boy Scout Leader
BSA
2013.08 - 2021.05
- Delivered programming in line with organizational policy to members of newly-established troop until well-established and ready for independent operation.
- Developed expertise in Software to help new troops take lead with pre-set meeting plans, calendar planning and communication with families.
- Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
- Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
- Provided customer support and follow-up with members as assigned, implementing exceptional problem-solving and management and responding appropriately to inquiries.
- Encouraged participation in camp activities and guided troop members in safe adventures.
- Kept assigned troop volunteers abreast of pertinent information to keep leadership members up-to-date on emerging issues and developing practices.
- Secured parent participation in troop leadership roles by delivering new leader orientation and training in line with expectations of council's volunteer experience and policies.
- Worked with sales staff to evaluate newly established troops, support administrative needs, and communicate with new volunteers along with troop members and families.
- Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
- Supported individual scout projects for Eagle Scout rank advancement by providing guidance on planning, execution, and documentation processes.
- Maintained accurate records of scout achievements and progress towards rank advancements, facilitating timely recognition of accomplishments.
- Collaborated with other local scout units to organize joint events and share resources, fostering a sense of camaraderie among participants.
- Managed troop communications, ensuring timely dissemination of information to scouts, parents, and leaders.
- Organized successful fundraising events to support troop activities and trips, strengthening community involvement.
- Prepared reports for management regarding status and progress of recreational activities.
PTA
Birdville, Arlington, And Keller ISD
2012.08 - 2020.04
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Preschool Teacher
New World UMC
2014.08 - 2015.05
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with parents in daily conversation and formal conferences.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
Dental Assistant
Dr Mark Messer
2002.04 - 2005.09
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Served as a liaison between the dentist''s office and local schools/community organizations creating awareness about oral healthcare.
Education
Certified Dental Assistant - Dental Assisting
Kaplin University
Beaumont, TX05.2002
PNG HS
Port Neches, TX05.2000
Skills
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Multi-Line Phone Systems
- File systems management
- Report Writing
- Spreadsheet Management
- Mail distribution
- Database Administration
- Accounts receivable and payable
- Database Management
- Presentation Creation
- Digital File Management
- Meeting Coordination
- Microsoft Office
- Excel spreadsheets
- Clerical Support
- Office Equipment Operation
- Social media knowledge
- Editing and proofreading
Timeline
Nursery Director
Alliance UMC
2018.08 - 2022.04
Preschool Teacher
New World UMC
2014.08 - 2015.05
Boy Scout Leader
BSA
2013.08 - 2021.05
PTA
Birdville, Arlington, And Keller ISD
2012.08 - 2020.04
Dental Assistant
Dr Mark Messer
2002.04 - 2005.09
Certified Dental Assistant - Dental Assisting
Kaplin University
PNG HS