Stephanie Rivera
Coolidge
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Health and Human Services Commission
Mexia, TX
08.2024 - 02.2026
- Implemented personalized strategies to support clients in improving daily living skills and achieving greater independence.
- Conducted comprehensive training for new employees, emphasizing effective client engagement techniques and safety protocol compliance to cultivate a supportive workplace.
- Implemented consultation strategies to enhance staff performance and support ongoing professional growth.
- Advanced clients' rights and interests, ensuring availability of necessary resources and services in the community.
- Attended training sessions focused on current best practices to improve effectiveness in disability support services.
- Engaged with interdisciplinary teams to formulate comprehensive support strategies that align with each client's specific needs.
Detention Counselor
LaSalle Corrections
Groesbeck, TX
08.2022 - 08.2024
- Evaluated progress and adjusted interventions to secure effective outcomes.
- Coordinated efforts among multidisciplinary teams to refine care processes and boost overall service quality.
- Documented client interactions, assessments, and progress notes to support informed decision-making in case management.
- Promoted a constructive work environment by engaging in team discussions and recommending effective process enhancements.
- Processed and stored scanned documents in database to maintain comprehensive records of vital organizational information.
- Executed precise data entry into databases and spreadsheets, enhancing overall data reliability and accessibility.
- Executed comprehensive documentation practices to uphold compliance with regulatory standards in correctional institutions.
- Analyzed and resolved allegations of staff misconduct and inmate grievances to ensure a just and equitable atmosphere.
- Analyzed conflicts and provided comprehensive resolution reports to warden for informed decision-making.
Correctional Officer
LaSalle Corrections
Groesbeck, TX
08.2019 - 10.2022
- Evaluated inmate activities to guarantee safety and enforce compliance with established regulations.
- Monitored and evaluated facilities and equipment through systematic inspections to maintain optimal operational standards.
- Implemented de-escalation techniques during emergency responses to ensure conflict resolution and maintain safety.
- Analyzed incident behavior and daily operations, producing reports for management review and decision-making.
- Coordinated inmate transfers between cells, court, and medical facilities to maintain safety and compliance with regulations.
- Utilized electronic databases and written logs to meticulously track and document inmate incidents and infractions as mandated.
- Monitored and assessed all access points, including doors, windows, and fences, to maintain safety and security within the facility.
- Managed intake documentation, performing fingerprinting and comprehensive searches to verify applicant eligibility.
- Instructed new officers on established safety protocols and emergency response measures to enhance operational readiness.
Assistant Charge
Health and Human Services Commission
Mexia, TX
05.2015 - 08.2019
- Directed daily activities of support staff, maintaining standards of care for individuals with disabilities.
- Engaged with interdisciplinary teams to formulate individualized care plans specifically tailored to meet diverse client needs.
- Executed thorough monitoring and detailed documentation to ensure client safety and well-being, facilitating timely incident reporting and progress tracking.
- Coordinated emergency response measures in crisis situations, prioritizing the safety and well-being of clients and staff members.
- Articulated client requirements in service planning sessions, guaranteeing appropriate resource allocation to enhance growth opportunities.
- Executed comprehensive staffing strategies, focusing on selection, hiring, training, scheduling, and mentoring to enhance team performance and care quality.
- Collaborated with healthcare professionals to create tailored care plans that align with and support client requirements.
Teacher's Assistant
Coolidge ISD
Coolidge, TX
10.2013 - 05.2015
- Aided lead teacher in the design and delivery of lesson plans, ensuring dynamic and interactive classroom environments.
- Assessed student requirements and implemented personalized strategies to improve academic performance.
- Managed classroom environment and created engaging educational resources for daily lesson implementation.
- Evaluated student progress and relayed pertinent information to teachers and parents to support academic development.
- Engaged with educators to develop strategies that promote a nurturing and effective educational atmosphere.
- Contributed to curriculum development by supporting lead teacher in aligning materials with state educational standards and objectives.
Education
Certified Nurse Aide - Health
Navarro College
Corsicana, TX05-2026
High School Diploma -
Coolidge ISD
Coolidge, TX05-2015
Skills
- Time management
- First aid and safety
- Clear communication
- Decision-making
- Data entry
- Public speaking
- Leadership development
- Coaching and development
- Data organization
- Teamwork and collaboration
- Reliability
- Active listening
- Bilingual proficiency
Certification
CPR and AED
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Direct Support Professional
Health and Human Services Commission
08.2024 - 02.2026
Detention Counselor
LaSalle Corrections
08.2022 - 08.2024
Correctional Officer
LaSalle Corrections
08.2019 - 10.2022
Assistant Charge
Health and Human Services Commission
05.2015 - 08.2019
Teacher's Assistant
Coolidge ISD
10.2013 - 05.2015
Certified Nurse Aide - Health
Navarro College
High School Diploma -
Coolidge ISD