Stephanie Rodgers
Gary,IN
Summary
Dynamic manager with proven expertise at Mississippi Boy Restaurant, excelling in team leadership and customer service. Successfully enhanced operational efficiency and compliance with food safety standards, while fostering a collaborative environment. Recognized for adept decision-making and complex problem-solving, ensuring high-quality service during peak times.
Overview
18
18
years of professional experience
Work History
Manager/Cahier
Mississippi Boy Restaurant
Merrillville, IN
10.2019 - Current
- Assisted in coordinating daily restaurant operations and ensuring efficient service delivery.
- Learned and implemented food safety standards to maintain compliance with health regulations.
- Supported team members in executing menu items with attention to quality and presentation.
- Adapted quickly to various kitchen roles, enhancing workflow during peak service times.
Manager
Acceptance Now(Ashley Furniture/HHGregg)
Merrillville, IN
06.2013 - 05.2018
- Led team to optimize inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Developed training programs for new employees, improving onboarding efficiency and knowledge retention.
- Implemented customer service initiatives, resulting in increased satisfaction ratings and repeat business.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
Assistant Manager
PLS Loan Store
Merrillville, IN
03.2008 - 06.2013
- Assisted in managing daily operations, ensuring compliance with company policies and procedures.
- Supported staff training initiatives, enhancing team performance and customer service delivery.
- Collaborated with management to develop strategies for improving loan processing efficiency.
- Oversaw inventory management, optimizing stock levels and reducing overhead costs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma - Accounting And Clerical
Lew Wallace High School
Gary, IN06.1987
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff management
Timeline
Manager/Cahier
Mississippi Boy Restaurant
10.2019 - Current
Manager
Acceptance Now(Ashley Furniture/HHGregg)
06.2013 - 05.2018
Assistant Manager
PLS Loan Store
03.2008 - 06.2013
High School Diploma - Accounting And Clerical
Lew Wallace High School