Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
Established a clear vision for organizational growth while developing actionable plans to achieve both short-term and long-term objectives.
Promoted a culture of accountability through regular performance evaluations, constructive feedback, and rewards for exceptional contributions towards company goals.
Developed comprehensive sales training programs that improved team performance and contributed to revenue growth over time.
Developed strong relationships with key industry partners, resulting in mutually beneficial business opportunities.
Achieved record sales figures, leading high-performing sales team focused on customer engagement and solution selling.
Provided executive leadership during mergers and acquisitions, ensuring seamless integration while maintaining operational excellence.
Co-Owner
Mountain States Agency
Albuquerque, NM
09.2016 - 05.2021
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Established foundational processes for business operations.
Developed a strong company culture, fostering teamwork and collaboration among staff members.
Enhanced business operations by implementing efficient management strategies and streamlining processes.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Vice President/Owner
Kanouse Harper & Associates
Albuquerque, NM
08.2013 - 09.2016
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Inside and Outside Electrical Sales
Kanouse Harper & Assoc. of NM
Albuquerque
09.2007 - 08.2013
Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
Worked with raw materials to develop complete and commercially viable products.
Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
Real Estate Agent
Coldwell Banker Legacy
Albuquerque, NM
09.1996 - 09.2007
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.