Stephanie Rodriguez
Waterbury
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bilingual Bicultural Advocate
Safe Haven Of Greater Waterbury
Waterbury, CT
11.2024 - Current
- Researched legal precedents to support case strategies and client representation.
- Drafted legal documents including motions, pleadings, and contracts for various cases.
- Collaborated with clients to gather information and clarify case details effectively.
- Assisted in courtroom proceedings by preparing exhibits and organizing case files.
Residential Manager
Marc Community Resources
Middletown CT
02.2022 - 11.2025
- Oversaw daily operations of residential programs, ensuring compliance with organizational policies and procedures.
- Developed individualized support plans in collaboration with clients to enhance quality of life and independence.
- Trained and mentored staff on best practices for resident care and program delivery.
- Implemented process improvements that increased operational efficiency within residential services.
- Managed budgets and resources effectively to maximize service delivery within financial constraints.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
Residential Program Coordinator
SCO.org. The Christopher School- Family of Services
The Bronx, NY
01.2020 - 01.2022
- Coordinated daily operations for residential programs, ensuring compliance with organizational policies and procedures.
- Developed and implemented individualized support plans for residents, enhancing their personal growth and development.
- Facilitated communication between families, staff, and external agencies to promote collaborative support efforts.
- Trained and mentored new staff on program protocols, fostering a cohesive team environment focused on resident care.
- Organized recreational activities that fostered community engagement and enhanced residents' social skills.
Program Director's Assistant
Inclusive Links INC.
Yonkers, NY
10.2014 - 12.2019
- Coordinated program logistics, ensuring seamless execution of events and workshops.
- Managed scheduling for the Program Director, optimizing time management and task prioritization.
- Developed and maintained program documentation, enhancing organizational efficiency and knowledge sharing.
- Assisted in stakeholder communication, fostering relationships with community partners and participants.
- Maintained accurate records of all program activities, ensuring compliance with regulatory requirements and facilitating data-driven decision-making processes.
- Managed detailed program budgets, closely monitoring expenditures to prevent overspending and maintain financial stability.
Billing Specialist/Payroll Specialist
Inclusive Links Inc
Yonkers, NY
10.2014 - 12.2019
- Processed billing inquiries and resolved discrepancies efficiently.
- Ensured accuracy in invoicing, minimizing errors and enhancing customer satisfaction.
- Collaborated with cross-functional teams to streamline billing procedures and improve workflow.
- Trained new staff on billing software and best practices for efficient operations.
- Worked with multiple departments to check proper billing information.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
Youth Counselor Assistant
Catholic Guardian Services
The Bronx, NY
09.2010 - 09.2014
- Assisted in developing individualized support plans for youth, fostering personal growth and resilience.
- Facilitated recreational activities to promote teamwork and social skills among participants.
- Monitored behavioral patterns, providing timely feedback to lead counselors for effective intervention.
- Collaborated with multidisciplinary teams to address youth needs, ensuring comprehensive care delivery.
- Facilitated individual and group counseling sessions to support youth development and emotional well-being.
- Coordinated community outreach initiatives to connect youth with local resources and support services.
Education
Bachelor of Arts - General Education Courses.
Southern Connecticut State University
New Haven, CT08-2019
Associate of Arts - General Education And Liberal Arts
Bronx Community College
Bronx, NY06-2012
GED -
High School Equvalency Diploma
The Bronx, NY08-2006
Skills
- Case management
- Efficient researcher
- Ethics and professionalism
- Proficient in Computer software applications, Microsoft Office, Word,excel,outlook,Powerpoint Data Entry, Electronic records,email, Internet search,Virtual, database system
Certification
State of Connecticut Department of Children and Family Medication safety. 2025.
American red Cross 3/4/24.
Certification Connecticut Department of Developmental Services(DDS Med Cert.
Connecticut Domestic Violence Certificate.
- Certificate Of Appointment Notary Public.
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Bicultural Advocate
Safe Haven Of Greater Waterbury
11.2024 - Current
Residential Manager
Marc Community Resources
02.2022 - 11.2025
Residential Program Coordinator
SCO.org. The Christopher School- Family of Services
01.2020 - 01.2022
Program Director's Assistant
Inclusive Links INC.
10.2014 - 12.2019
Billing Specialist/Payroll Specialist
Inclusive Links Inc
10.2014 - 12.2019
Youth Counselor Assistant
Catholic Guardian Services
09.2010 - 09.2014
Bachelor of Arts - General Education Courses.
Southern Connecticut State University
Associate of Arts - General Education And Liberal Arts
Bronx Community College
GED -
High School Equvalency Diploma