Professional Summary
Overview
Work History
Education
Skills
Timeline

Stephanie Roldan

Wags To Riches Pet Grooming
Visalia,CA
11
years of professional experience

Diligent Desired Position with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Customer Service Representative

10 Years 7 Months
Wags To Riches Pet Grooming | 01.2016 - Current

Customer Service Appointment Scheduling Maintenance Dog Grooming

Cafeteria Worker

1 Year 10 Months
Cutler Orosi Unified Visalia Unified | 08.2018 - 06.2020
  • Prepared and served nutritious meals to students in compliance with dietary guidelines.
  • Maintained cleanliness and organization of kitchen and dining areas, ensuring safe food handling practices.
  • Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
  • Collaborated with team members to enhance meal service efficiency during peak hours.

Education

- Liberal Arts And Sciences

College Of Sequoias | Visalia, CA | 08-1984

High School Diploma

Orosi High School | Orosi, CA | 06-1980

Skills

Customer service
Active listening
Critical thinking
Data entry
Complaint resolution
Complaint handling
Conflict resolution
Call center experience
Relationship building
Problem resolution
Customer relations

Timeline

Cafeteria Worker

Cutler Orosi Unified Visalia Unified
08.2018 - 06.2020Read More

Customer Service Representative

Wags To Riches Pet Grooming
01.2016 - CurrentRead More

College Of Sequoias

from Liberal Arts And Sciences
Read More

Orosi High School

High School Diploma
Read More
Stephanie Roldan