Stephanie Ruiz-Montoya
Whittier,CA
Summary
Highly organized individual with dedication to promoting productivity. Highly familiar with professional shipment and ordering processes with 26+ years of dairy experience. Proficient in technical writing, recordkeeping and interdepartmental coordination.
Overview
27
27
years of professional experience
Work History
Shipping Coordinator
Alta Dena Dairy
City of Industry, CA
08.2022 - Current
- Provides clerical support to one of more functional areas of logistics, such as production, distribution, inventory planning and control, fulfillment and purchasing.
- Prepares purchase orders and verifies accuracy of incoming and outgoing shipments and orders.
- Updates information in the Serti system to maintain accurate product inventory.
- Plans, coordinates, and assigns route loading sequence.
- Responsible for coordinating with Logistics all trailer needs and issues.
- Helps communicate with production on daily product needs to complete load-out process.
- Identify and prioritize customers logistics needs and partner with warehouse operations and logistics team to make sure next days loadout happens timely.
- Release and adjust invoices for bill out to all intercompany (WTO's), customers, routes and outside vendor pickups.
Route Settlement Clerk
Alta Dena Dairy
City of Industry, CA
09.2000 - 08.2022
- Document/Invoice verification - signatures and POD requirements.
- Ensure daily route check/organization/prioritization of daily route paperwork.
- Monitor daily route inventory counts and settle route inventories to identify and resolve discrepancies.
- Communication skills, written and oral with Logistics, Operations and Account Receivable departments.
- Maintain accurate records in AS400, HHC, manual invoice billing and route inventory.
- Lead Settlement Coordination in absence of Manager.
- Work effectively with Warehouse to resolve issues with shipments, damage materials and shortages.
- Administrative support to ensure all aspects of Route Settlement completed on time.
- Easily adapt to new systems and fast-paced environment.
Order Taker
Ross Swiss Dairies
Los Angeles, CA
07.1996 - 09.2000
- Entered orders into computer system quickly by telephone.
- Offered immediate, friendly and knowledgeable assistance to customers about dairy product.
- Checked outgoing orders for accuracy for next days route delivery.
- Communicated with customers, logistics and warehouse of changes and cancellations to next day orders.
Education
Associate of Arts - Business Administration
Rio Hondo College
Whittier, CA05.2023
Skills
- Problem Solver and Can Multi-Task
- Recordkeeping Management/Accuracy
- Schedule Management
- Documentation Skills
- Microsoft Office
- Team Management
- Effective Customer Communication
- Data Entry Skills
Timeline
Shipping Coordinator
Alta Dena Dairy
08.2022 - Current
Route Settlement Clerk
Alta Dena Dairy
09.2000 - 08.2022
Order Taker
Ross Swiss Dairies
07.1996 - 09.2000
Associate of Arts - Business Administration
Rio Hondo College