Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Stephanie Salazar-Rodriguez

Mercedes

Summary

Experienced in providing customer service through bilingual communication, assisting individuals in both Spanish and English. Demonstrated ability to resolve conflicts and manage time effectively while maintaining a calm demeanor in high-pressure situations. Adaptability and flexibility have been key in ensuring positive interactions and directing clients to appropriate resources. Strong teamwork skills fostered collaborative environments that enhance overall service delivery.

Overview

1
1
Certification

Work History

Customer Service Representative

Shelley Mahurin
Mercedes
01.2025 - 01.2025

I assisted people in line in both Spanish and English, answering their questions and directing them to the appropriate locations in friendly interactions.

Education

High School Diploma -

Mercedes High School
Mercedes, TX
05-2025

Skills

  • Customer service
  • Bilingual communication
  • Conflict resolution
  • Time management
  • Empathy and patience
  • Adaptability and flexibility
  • Strong teamwork
  • Calm demeanor

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

Texas A&M Math Award, Rifle Marksmanship medal, Santos Benevides Heritage Award Medal, Distinguished Cadet Medal, Service Learning Medal, Superior Decoration Medal in JROTC.

Certification

  • Non-Commissioned Security Officer License (TX- DPS)

Timeline

Customer Service Representative

Shelley Mahurin
01.2025 - 01.2025

High School Diploma -

Mercedes High School
Stephanie Salazar-Rodriguez