Stephanie Santiago
Lake Charles,LA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales rep
Go4play
10.2021 - 09.2023
- Improved sales by promoting recommended products
- Created a fun atmosphere.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Representative
Fantasy Gifts And Toys
12.2022 - 07.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Executive director of operations
The Greatest Is Love animal rescue G.I.L non profit
05.2016 - 12.2017
- Successfully developed relationships which resulted in positive outcomes
- Insured the quality of animal care by following a thoughtful and organized routine.
Human Service Technican
Ancora Psychiatric Hospital
11.2000 - 06.2009
- Planned and executed daily routines
- Successfully developed relationships which resulted in positive outcome
- Ensured quality of patients’ care by following a thoughtfully structured and organized routine
- Coordinated patients’ care by working with social workers, doctors, and nurses as a team.
Education
High School Diploma -
Edgewood Regional High School
Atco, NJ06.1997
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Relationship Building
Certification
- Licensed bartender - 15 yrs
- sex educator Training -
- williams trading company, various certs -
Art
I am a photo realism artist who specializes in black and grey
Timeline
Sales Representative
Fantasy Gifts And Toys
12.2022 - 07.2023
Sales rep
Go4play
10.2021 - 09.2023
Executive director of operations
The Greatest Is Love animal rescue G.I.L non profit
05.2016 - 12.2017
Human Service Technican
Ancora Psychiatric Hospital
11.2000 - 06.2009
High School Diploma -
Edgewood Regional High School
Similar Profiles
Cheronda SmithCheronda Smith
Extern 2 at Christus HealthExtern 2 at Christus Health
Renee GambillRenee Gambill
Cashier at KrogerCashier at Kroger
Olivia ArmentorOlivia Armentor
Restaurant Waiter at Wasabi SushiRestaurant Waiter at Wasabi Sushi
Sicily ArceneauxSicily Arceneaux
Assistant Food and Beverage Manager at Lake Charles Country ClubAssistant Food and Beverage Manager at Lake Charles Country Club
Mark TraversMark Travers
Sales Rep at Sharpest Image PrintingSales Rep at Sharpest Image Printing