Stephanie Sauriol
Combined Locks,WI
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server Bartender
Stone Arch Brewpub
Appleton , WI
03.2024 - 10.2025
- Provided excellent customer service in a fast-paced brewpub environment.
- Took food and drink orders accurately and promptly from patrons.
- Maintained cleanliness of tables, dining areas, and service stations.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Head Cook
Hilton Garden Inn Hotel
Kimberly, WI
03.2023 - 02.2024
- Collaborated with front-of-house staff to streamline service during peak hours.
- Ensured compliance with health regulations and food safety standards consistently.
- Ensured that all food safety regulations were followed in the kitchen.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Maintained inventory of all food items and ensured proper storage techniques were used.
- Worked closely with restaurant managers to ensure smooth operations in the kitchen.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
Housekeeper
Hilton Garden Inn Hotel
Kimberly, WI
08.2020 - 02.2024
- Cleaned guest rooms to Hilton Garden Inn standards daily.
- Restocked supplies and linens in housekeeping carts efficiently.
- Provided excellent customer service while interacting with guests regularly.
- Used cleaning chemicals following proper guidelines.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Restaurant Manager
Rico's Family Restaurant
Combined Locks, WI
05.2014 - 08.2020
- Managed daily restaurant operations and ensured high service standards.
- Trained and supervised staff on menu knowledge and customer service techniques.
- Coordinated scheduling to optimize labor costs and meet customer demand.
- Implemented health and safety protocols to ensure compliance with regulations.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
High School Diploma -
Neenah
Neenah, WI06-1989
Skills
- Customer service
- POS operation
- Menu knowledge
- Food safety compliance
- Guest engagement
- Positive and professional
- Suggestive selling
- Time management
- Adaptability
Certification
- Acquired food safety certification
Timeline
Server Bartender
Stone Arch Brewpub
03.2024 - 10.2025
Head Cook
Hilton Garden Inn Hotel
03.2023 - 02.2024
Housekeeper
Hilton Garden Inn Hotel
08.2020 - 02.2024
Restaurant Manager
Rico's Family Restaurant
05.2014 - 08.2020
High School Diploma -
Neenah