STEPHANIE SAVANA
Colorado Springs,CO
Summary
Personable professional bringing 6+ years of customer service experience from various business environments. Looking to expand and learn new skills with a positive and professional team.
Overview
6
6
years of professional experience
Work History
Account Manager
Packaging Corporation fo America
Waco, Texas
07.2018 - 08.2020
- Monitored inventory, scheduled shipments, and tracked order status
- Organized and maintained master files for customer accounts
- Managed accounts and provided customer service for multiple clients
- Typed reports and documents that were required
- Assured all account orders were processed when due
- Created paperless filing system for customer service representatives to be able to work more efficiently.
Intern
Packaging Corporation Of America
Waco, Texas
05.2017 - 08.2017
- Sorted and organized files, spreadsheets and reports.
- Interacted with customers by phone, emails or in-person to provide information in friendly and professional manner.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Presented daily projections to upper management.
- Created new price lists and modified customer price increases, while actively taking part in various organized meetings.
- Used all required safety devices to comply with company safety rules while walking manufacturing floor.
Sales Associate
Asel Art Supply
Denton, Texas
03.2015 - 05.2017
- Engaged with customers to effectively build rapport and lasting relationships.
- Suggested upgrades or add-ons of products
- Examined, verified and analyzed daily financial transactions
- Assumed full accountability in handling and balancing cash register
- Monitored supply inventory and fulfillment.
Sales Associate
Dillard’s
Waco, Texas
09.2012 - 08.2014
- Provided positive first impressions to welcome existing, new and potential customers
- Completed outgoing calls to confirm personal style and fitting appointments.
- Earned distinction as top merchandiser of sales floor.
Education
Bachelors of Fine Arts - Studio Drawing and Painting
University of North Texas
12.2017
Skills
- Adobe Illustrator
- Microsoft Excel
- Microsoft Office Word
- Adobe Photoshop
- Microsoft PowerPoint
- Microsoft Outlook
- Typing Skills (40 WMP)
Timeline
Account Manager
Packaging Corporation fo America
07.2018 - 08.2020
Intern
Packaging Corporation Of America
05.2017 - 08.2017
Sales Associate
Asel Art Supply
03.2015 - 05.2017
Sales Associate
Dillard’s
09.2012 - 08.2014
Bachelors of Fine Arts - Studio Drawing and Painting
University of North Texas
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