Joseph Radke

• Sales, Billing and Account Maintenance, Transfer Customer Account, Account Disconnections, Technical Support Issues, Upgrading/Downgrading Services, Customer Follow-Up

Owner and Lead Photographer

• Assist customers with layout and design of orders, Typography, Adobe Photoshop, Copy Editing, Advanced Editing, Detail oriented

• Build rapport with customers to ensure a positive experience, Trouble shoot internet and cable issues for customers, Diagnose and repair outage issues, Assist in sales and upgrading customers current service package, Fix and repair line issues on telephone poles

• Develop, educate and build trusted relationships with clients as it pertains to product, Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis, Monitor and analyze customer's usage of product, Manage South Metro area accounts, Brand promotion, Keep communication open with direct distributer, Set up displays for new/old accounts, Push to gain top market share

• Assisted with photography shoots, Edited, finalized footage and posted to website, Knowledgeable in flying drones, Worked with Adobe Creative Suite