Stephanie Sawyer
Farmers Insurance Agency
Simi Valley,CA
2027
years of professional experience
Dedicated and highly motivated employee with extensive experience in education and administrative support. Proven ability to foster positive relationships and create engaging learning environments that enhance student development. Known for a strong work ethic, adaptability, and exceptional interpersonal skills.
Work History
Lead Preschool Teacher
- Developed engaging lesson plans that fostered creativity and learning in young children.
- Implemented classroom management strategies to enhance student behavior and engagement.
- Collaborated with parents to support children's educational journeys and address concerns.
- Maintained a safe, nurturing classroom environment that encouraged exploration and discovery.
- Established strong relationships with parents through regular communication regarding their child's progress, fostering increased parental involvement in the educational process.
- Supervised classroom activities to ensure a safe and supportive environment.
Customer Service Representative
- Assisted customers with inquiries regarding policies and claims, ensuring timely resolution.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Office Manager
- Coordinated schedules for team meetings, appointments, and travel arrangements for managers and supervisors.
- Developed filing systems, both physical and digital, to enhance document retrieval efficiency and organization.
- Tracked project performance data to generate reports and keep management informed of important trends.
- Prepared and submitted expense reports, scheduled vendors for projects, and monitored budgets.
Instructional Aide
6 Years 11 Months- Tutored and assisted children individually and in small groups to help them master assignments and reinforce learning concepts.
- Assisted teachers in implementing lesson plans and classroom activities, as well as preparing bulletin board displays and demonstrations.
- Delivered instruction individually or in small groups with support from the instructor.
- Worked one-on-one with special needs students to help navigate through school challenges.
Preschool Teacher
4 Years 10 Months- Developed age-appropriate lesson plans that fostered creativity and learning.
- Implemented hands-on, play-based strategies for experiential learning.
- Collaborated with parents to discuss student progress and developmental milestones.
- Assessed student performance through observations and tailored instructional strategies accordingly.
- Maintained daily records of individual activities, behaviors, meals, and naps.
- Incorporated music, art, and theater into lesson planning.
- Engaged with children and families on an individual basis to build positive, trusting relationships.
Executive Assistant
6 Years 10 Months- Coordinated executive schedules, ensuring optimal time management and effective prioritization of meetings.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Participated in frequent communication with other administrative team members, human resources, and the finance department on special projects and events.
Education
- Early Childhood Development
Skills
Customer Service
Administrative Support
Computer Proficiency
Google Docs
Microsoft Outlook
Microsoft Excel
Data Entry
Telephone etiquette
Adaptive Team Player
Customer Relationship Management (CRM)
Executive Management Support
Critical Thinking
Credit Card Payment Processing
Timeline
Instructional Aide
Callahan Elementary School
10.2009 - 09.2016Read More
Preschool Teacher
Rocky Peak Pre-School
11.2004 - 09.2009Read More
Executive Assistant
First Data Inc./Cardservice Intl.
01.1998 - 11.2004Read More
Lead Preschool Teacher
Phoenix Ranch
2023 - CurrentRead More
Customer Service Representative
Farmers Insurance Agency
2019 - CurrentRead More
Office Manager
Dualstar Services Inc.
2016 - 2019Read More
San Diego City College
from Early Childhood Development
Read More