Results-driven Legal Assistant with experience in family law and personal injury. Expertise in legal terminology, research, and document management enhances administrative coordination. Recognized for reliable service and commitment to team objectives. Strong communicator with a proactive approach to learning and problem-solving.
Overview
6
6
years of professional experience
Work History
Case Manager
15th Judicial Circuit of Florida
West Palm Beach, FL
03.2021 - 10.2021
- Screened and identified qualifying cases, tracked progress from filing through disposition, and exercised independent judgment to ensure appropriate case management.
- Supported court case management services and administrative tasks for the judiciary and general magistrates within Unified Family Court Division.
- Prepared cases for hearings by organizing pleadings, drafting orders, and compiling necessary documentation, ensuring all case elements met legal standards.
- Communicated with attorneys and other parties regarding needed documents and case requirements to move matters forward.
- Researched case histories, compiled statistical data, attended court proceedings, and scheduled mandatory case conferences.
- Assisted legal teams in managing domestic violence cases.
- Assisted self-represented litigants through phone and written correspondence, providing detailed case status updates and guidance on civil procedure, enhancing their understanding of the legal process.
Legal Assistant
Law Offices of Craig Goldenfarb
01.2019 - 01.2020
Legal Assistant in Critical Case Department providing support for multiple attorneys in a Personal Injury firm.
Coordinated with medical facilities to ensure timely updates on client medical treatments
Onboarded new clients, providing comprehensive information on case progression
Ensured all files are organized, complete and ready for demand
Performed diverse tasks to facilitate efficient case management
Recognized as employee of the month for outstanding performance in March 2020
Client Service Specialist
Tax Collectors Office
01.2016 - 01.2019
Achieved customer satisfaction rating of 95% monthly exceeding organization’s target
Processed transactions for in-person clients and handled incoming calls regarding DMV assistance, drivers licensing, and tax payments, delivering exceptional customer service.
Received 97% in accuracy, speed, and volume in performance weekly metrics
Executed administrative tasks including printing, copying, faxing, and scanning documents to support daily operations.
Demonstrated reliability through consistent attendance and strict adherence to policies and procedures.
Education
Bachelor of Arts - Political Science
Florida Atlantic University
Boca Raton, FL
Bachelors of Science - Criminal Justice
Florida Atlantic University
Boca Raton, FL
Associate of Arts Degree -
Palm Beach State College
Lake Worth, Florida
Skills
Case management
Legal background
Legal terminology
Microsoft Office proficiency
Analytical problem solver
Organizational skills
Efficient multitasking
Client relations
Legal customer service experience
Verbal and written communication
Ability to work well both cooperatively and independently